Amazon
Loss Prevention Specialist
Amazon, Sunnyvale, California, United States, 94087
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.
Key job responsibilities
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical IncidentsPrepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process ImprovementDeliver results through policy Guidance, Education, and Mitigation strategies to help meet business demandsServe as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performanceAnalyze data, conduct audits and identify trends to create actionable plans to mitigate riskMaintain confidentiality in matters involving security and/or personnel issues in the workplaceEffectively partner with internal customers in evaluating current and future security services, processes and initiativesDevelop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partnersAccurately communicate verbally and in written form to a broad customer baseTrain and orient new Associates in LP cultureDevelop projects while continuously improving physical security, processes, standards, training, and policies for future growthEnsure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keepingPromote and execute security best practicesAudit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionality of all systemsWork weekends and/or overnight shifts as necessaryWork in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
A day in the life
As a member of the Security & Loss Prevention (S&LP) team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Security & Loss Prevention often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents.
BASIC QUALIFICATIONS
High school or equivalent diploma1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice GraduateExperience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze dataWorkplace Violence and/or Business Continuity experienceAnalytical experience in performance based, action and results oriented setting
PREFERRED QUALIFICATIONS
Demonstrated ability to work independently with off-site supervisionDemonstrated ability to engage with others at all levelsStrong oral and written communication skillsComfortable working in a fast-paced and multi-tasking environment1+ year of leadership or management experienceProfessional credentials in Loss Prevention, such as Wicklander and Zulawski certificationExperience with warehouse or distribution center servicesExperience conducting internal or external interviewsFamiliarity with Lean Six Sigma concepts desired and certificationStrong familiarity with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
Key job responsibilities
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical IncidentsPrepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process ImprovementDeliver results through policy Guidance, Education, and Mitigation strategies to help meet business demandsServe as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performanceAnalyze data, conduct audits and identify trends to create actionable plans to mitigate riskMaintain confidentiality in matters involving security and/or personnel issues in the workplaceEffectively partner with internal customers in evaluating current and future security services, processes and initiativesDevelop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partnersAccurately communicate verbally and in written form to a broad customer baseTrain and orient new Associates in LP cultureDevelop projects while continuously improving physical security, processes, standards, training, and policies for future growthEnsure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keepingPromote and execute security best practicesAudit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionality of all systemsWork weekends and/or overnight shifts as necessaryWork in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
A day in the life
As a member of the Security & Loss Prevention (S&LP) team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Security & Loss Prevention often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents.
BASIC QUALIFICATIONS
High school or equivalent diploma1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice GraduateExperience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze dataWorkplace Violence and/or Business Continuity experienceAnalytical experience in performance based, action and results oriented setting
PREFERRED QUALIFICATIONS
Demonstrated ability to work independently with off-site supervisionDemonstrated ability to engage with others at all levelsStrong oral and written communication skillsComfortable working in a fast-paced and multi-tasking environment1+ year of leadership or management experienceProfessional credentials in Loss Prevention, such as Wicklander and Zulawski certificationExperience with warehouse or distribution center servicesExperience conducting internal or external interviewsFamiliarity with Lean Six Sigma concepts desired and certificationStrong familiarity with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr