Hilton Worldwide, Inc.
Door Attendant - Parc 55 San Francisco, a Hilton Hotel
Hilton Worldwide, Inc., San Francisco, California, United States, 94199
Job Description - Door Attendant - Parc 55 San Francisco, a Hilton Hotel (HOT0B1M7)Work Locations
Parc 55 - a Hilton hotel55 Cyril Magnin StreetSan Francisco 94102The Parc 55 San Francisco is looking for its next Door Attendant to join the team! This is a perfect opportunity for someone that has a passion for customer service and wants to grow in the hospitality industry.The sleek boutique hotel of 1024 guest rooms is just steps from Powell Street and Westfield San Francisco Shopping Center. It's the perfect location for both work and play!The ideal candidate would have an outgoing personality with minimal one year experience in customer service role, hospitality experience is highly preferred and has schedule flexibility.Classification: Full-TimeShifts: Must have the ability to work morning, evening, weekends and holidaysWage range: $19.88 per hour (First 90 Days), Full Rate $26.51 per hourWhat will I be doing?As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guestsRead luggage tags and provide claim tickets for accurate delivery of guest itemsRetrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage areaArrange guest transportation (i.e. taxi cabs), as neededRespond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient mannerWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Job
Guest Services, Operations, and Front Office
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Parc 55 - a Hilton hotel55 Cyril Magnin StreetSan Francisco 94102The Parc 55 San Francisco is looking for its next Door Attendant to join the team! This is a perfect opportunity for someone that has a passion for customer service and wants to grow in the hospitality industry.The sleek boutique hotel of 1024 guest rooms is just steps from Powell Street and Westfield San Francisco Shopping Center. It's the perfect location for both work and play!The ideal candidate would have an outgoing personality with minimal one year experience in customer service role, hospitality experience is highly preferred and has schedule flexibility.Classification: Full-TimeShifts: Must have the ability to work morning, evening, weekends and holidaysWage range: $19.88 per hour (First 90 Days), Full Rate $26.51 per hourWhat will I be doing?As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guestsRead luggage tags and provide claim tickets for accurate delivery of guest itemsRetrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage areaArrange guest transportation (i.e. taxi cabs), as neededRespond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient mannerWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Job
Guest Services, Operations, and Front Office
#J-18808-Ljbffr