Logo
Wipro Technologies

BPO Sales Director - Retail

Wipro Technologies, Dallas, Texas, United States, 75215


The

BPO Sales Director

will have experience selling Digital Operations and platform (BPO/BPM) services and will be responsible for

new business development and acquisition of new logo / business opportunities

through developing and maintaining effective key relationships.

Selling to the retail, travel, transportation, airlines, hospitality industries preferred.

You will manage the opportunity from sales pursuit to close using deep sales process and offering expertise. You will be responsible to develop relationships with key buyers and decision makers. This position will ensure business growth by directing and managing business development activities in accordance with the organisation strategy. As a senior member of the Digital Operations & Platform (DOP) team, you will identify, assess, and negotiate new business opportunities that are in line with Wipro’s overall strategic growth objectives.

Essential Duties and Responsibilities

Develop a winning and scalable sales strategy that generates revenue and achieves assigned goals

Directly source deals and manage the sales lifecycle through close

Drive a complete sales strategy that represents a breadth of services (customer contact solutions, automation, shared services, etc.)

Develop and execute business plans to include prospecting, responding to inbound leads, shaping deals, solutioning, pricing, negotiating, finalising sales contracts, closing deals, and managing customer relations

Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations

Deliver the required business outcomes to our customers while protecting the interests of the executives' team and Wipro’s stakeholders

Be a key member of Wipro’s Global Business Line DOP and contribute to shaping the company’s overall strategy

Candidate will be responsible for creating demand for and successfully selling to the

retail, travel, transportation, airlines, hospitality industries

business process outsourcing services to Fortune 1000 companies.

The successful candidate will have a successful track record:

Selling in the Software/technology industry

Prospecting at the C-level and senior executive decision maker levels demonstrating a clear understanding of their business, organisation, culture, and compelling reasons to act

Managing large, complex customer relationships

Participating in and/or leading complex proposal solutioning and business value proposition development efforts

Negotiating long-term contracts

Experience / Competencies / Qualifications

15+ years of experience in a sales role selling BPO Services (i.e., trust and safety, eCommerce, and operations) and horizontal BPO offerings (F&A, supply chain, procurement, contact center and HR) with a demonstrated track record of successfully delivering against targets

A solid professional network and a strong ability to build relationships with decision-makers

Strong knowledge of outsourced solutions

Ability to write and present proposals, respond to RFPs, and document activities

Confident in interacting with and influencing senior leaders; with an ability to analyze data, synthesize and present results to C-level executives

Strong leadership skills and an ability to work with various teams and inspire them to deliver above and beyond

Business foresight and the ability to strategize & demonstrate deep business insight that helps identify & develop strategic opportunities

Ability to travel 35%

Bachelor’s Degree

#J-18808-Ljbffr