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University of Miami

SSP Temp Enrollment Advisors

University of Miami, Coral Gables, Florida, United States,


SSP Temp Enrollment Advisors Apply Locations: Coral Gables, FL Time Type: Part time Posted on: Posted 3 Days Ago Job Requisition ID: R100081869 Current Employees:

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tip sheet . The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. A private research university with more than 17,000 students from around the world, the University of Miami is a vibrant and diverse academic community, home to 11 schools and colleges serving undergraduate and graduate students in nearly 350 majors and programs. Located in suburban Coral Gables, the university is one of South Florida’s prime destinations for a wide variety of cultural offerings and home to the Miami Hurricanes, the celebrated intercollegiate athletics program. At the U, we are committed to attracting a talented workforce to support our common mission of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making the University a great place to work. University of Miami Pre-College, Division of Continuing and International Education What is pre-college? University of Miami Pre-College offers both credit and non-credit summer programs for high school students seeking to gain college experience before graduating from high school. Upon completion, participants feel better prepared for the undergraduate admission process and gain confidence in their academic choices and ability to succeed in college. Pre-College programs include the Summer Scholars three-week credit program and UM Academies two-week, non-credit program for high school students (rising sophomores, juniors, and rising seniors). Combined, the programs host approximately 700 students, of which approximately 600+ are residential. With health, safety, and wellbeing as our priority, we strive to provide an inclusive authentic campus experience for our pre-college students – filled with stimulating academics, engaging programming, and unique weekend excursions. Temporary Enrollment Advisor, University of Miami Pre-College (2 positions)

Position: SSP Temp Enrollment Advisors (November 1, 2024 – July 18, 2025) The goal is to ensure that the projected enrollment number is achieved. As a result, there will be extensive marketing campaigns. It is essential for there to be enrollment advisors to nurture the influx of leads. The enrollment advisor advises, guides, educates, consults, and supports qualified potential students in achieving their professional and personal goals by enrolling in one of the University’s Pre-College programs. Student leads are provided to the enrollment advisor who is then expected to engage in consultative, relationship-building activities to nurture qualified leads into applicants. The enrollment advisor will be responsible for quality outbound calls, quality inbound calls, lead contact activity, completed applications of qualified students, professional and positive attitude, exceptional level of customer service provided from lead stage through enrollment, fostering of customer relationships, goal achievement, and exceptional verbal and written communication skills. As the main University representative to students, the enrollment advisor will be responsible for an exceptional and complete customer enrollment experience and the attainment of the enrollment goal which directly impacts the Division’s bottom-line. Knowledge, Skills, and Abilities

Highly skilled in interpersonal communication and customer service best practices High quality decision making and judgment High degree of emotional intelligence Ability to communicate effectively and professionally, both orally and in writing Knowledge of student recruitment, advising, and retention strategies Demonstrated ability to handle confidential information with discretion Ability to analyze course curriculum and application requirements Strong organizational skills – ability to analyze, organize, and prioritize work under pressure while meeting deadlines Proficiency in Microsoft Suite of products, ability to learn and master higher education systems Some night and weekend work required Reports to the Director and Program Manager and collaborates with Pre-college office staff Perform other job-related duties as assigned Job Status:

Part time Employee Type:

Temporary Pay Grade:

A5 About Us

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit

welcome.miami.edu/about-um

to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. Transforming lives With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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