Woongjin Inc
IPT Engineer
Woongjin Inc, San Jose, California, United States, 95199
For More Open Positions Visit us at:http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.Job Description
Understanding telecommunication and Voice end-user technical support.Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for troubleshooting problems of voice system/network. Commission voice project on/off-site. Demonstrates a degree of experience managing vendor/carrier end-user support.Takes responsibility for work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.Salary: $70K-$76K / yearQualifications
4-year college degree (Field Of Study: Telecommunications)Minimum of 5 years of voice system relevant professional experienceUnderstanding the concept of voice networkingLayer 1: understand the type of cablesLayer 2 & 3: understand Access List, Voice VLAN, AV signal, voice packet, and media and call routingUnderstanding the concept of data networkingLayer 1: understand types of cablesLayer 2 & 3: understand Access List, Access VLAN, packet, routing, and switchingWork with various voice service providersAble to decide end-voice device type and equipment needed for the business and able to configure and deploy equipment as neededUnderstanding of voice signaling, protocols, SIP, analog voice circuits, and how to troubleshoot eachEthernet, IP troubleshooting and testing using Fluke test equipmentExperience in Microsoft Excel documentsUnderstanding of IP Networking, VOIP, TDM technology, and voice-related third-party equipmentMust be detail-oriented with good organizational and time management skillsAbility to multi-task effectivelyMust have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfactionMust be able to prioritize and re-prioritize as needed in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlinesMust be analytical and have proven problem-solving abilitiesKnowledge of billing and various practices associated with billingComputer Skills: Computer skills at the level of understanding and using MS Word, Excel, and PPTTravel:
up to 35% (within US)Preferred
A+ certifiedAdditional Information
All your information will be kept confidential according to EEO guidelines.
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Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.Job Description
Understanding telecommunication and Voice end-user technical support.Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for troubleshooting problems of voice system/network. Commission voice project on/off-site. Demonstrates a degree of experience managing vendor/carrier end-user support.Takes responsibility for work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.Salary: $70K-$76K / yearQualifications
4-year college degree (Field Of Study: Telecommunications)Minimum of 5 years of voice system relevant professional experienceUnderstanding the concept of voice networkingLayer 1: understand the type of cablesLayer 2 & 3: understand Access List, Voice VLAN, AV signal, voice packet, and media and call routingUnderstanding the concept of data networkingLayer 1: understand types of cablesLayer 2 & 3: understand Access List, Access VLAN, packet, routing, and switchingWork with various voice service providersAble to decide end-voice device type and equipment needed for the business and able to configure and deploy equipment as neededUnderstanding of voice signaling, protocols, SIP, analog voice circuits, and how to troubleshoot eachEthernet, IP troubleshooting and testing using Fluke test equipmentExperience in Microsoft Excel documentsUnderstanding of IP Networking, VOIP, TDM technology, and voice-related third-party equipmentMust be detail-oriented with good organizational and time management skillsAbility to multi-task effectivelyMust have effective interpersonal skills to interact successfully with customers, management, and team members to ensure customer satisfactionMust be able to prioritize and re-prioritize as needed in a fast-paced working environment, especially when dealing with time-sensitive issues and mandated deadlinesMust be analytical and have proven problem-solving abilitiesKnowledge of billing and various practices associated with billingComputer Skills: Computer skills at the level of understanding and using MS Word, Excel, and PPTTravel:
up to 35% (within US)Preferred
A+ certifiedAdditional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr