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Kansas Action for Children, Inc

Sr Sales Engineer, Partner Solutions

Kansas Action for Children, Inc, Topeka, Kansas, United States,


At T-Mobile USA, Inc. in Overland Park, Kansas, United StatesJob Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.Key Responsibilities

Provide pre-sales support to Channel Account Managers and TfB Partner Solutions channel partners.Understand and present T-Mobile wireless network and related key technologies.Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices.Maintain expert-level knowledge of wireless-related Value-Added Solutions.Facilitate wireless network coverage analysis.Discuss and assist with processing In-Building Coverage requests.Understand and present product roadmaps as needed.Understand and present network coverage/network build-out plans as needed.Assist with post-sale support/escalations as needed.Possess a high-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.Additional Responsibilities

Participate in Channel Partner Meetings.Uncover opportunities and recommend solutions.Support reviewing and vetting Sell-With Partner solutions.Understand nuances and drivers.Facilitate coverage analysis and review with partners.Design and architect services and solutions.Close technical hurdles.Prepare and present technical partner presentations.Present network build-out plans.Present product roadmaps.Provide RFP technical input.Strategize with Channel Partner team to improve regional/national sales.Participate in account reviews with partners.Own partner technical relationships.Provide subject matter expertise in at least TWO wireless areas of focus (Managed Network Products, Communications Products, Technology, or SE&I Support Programs).Responsible for sponsoring TFB Device Certification and supporting related opportunities.Maintain technical knowledge by attending training in assigned area, particularly of T-Mobile wireless network and related key technologies, wireless handsets, mobile hotspots, tablets, key wireless devices, wireless-related value-added solutions.Maintain a high level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.Maintain adequate level of industry expertise.Pursue industry certification appropriate to role.Train partner teams on technical topics, product updates, Tech Talks.Participate in Product/Network/Marketing road-show webinars.Ensure a positive partner experience.Assist with high-level support and troubleshooting.EOE Statement: We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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