Chief of Staff

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. The Job The Chief of Staff manages the office of the assigned division to support the Executive/C-suite in running the division strategy and operations. Serves as a strategic advisor and counsel to the divisional Executive/C-suite. Accountable to keep leaders aligned on core tasks and consistent messaging across departments. You Will Lead strategic initiatives that is aligned to Executive Leadership’s mission that will require cross department partnership. Point of contact on behalf of Executive Leadership to align senior leaders. Guide leaders across multiple departments to engage in a broad range of activities focused on making time, information, and decision processes more effective for the divisional Executive/C-suite. Take action to solve problems, mediate disputes, and address business issues before they are brought to the divisional Executive/C-suite. Support the divisional Executive/C-suite in building and maintaining relationships with employees, members, business partners and the community. Provide a communication framework to link the divisional Executive/C-suite with company stakeholders. Represent the divisional Executive/C-suite at meetings and events. Prepare and deliver communications on behalf of the divisional Executive/C-suite. Consult divisional Executive/C-suite and senior leadership to determine and prioritize business strategies. Facilitate strategic planning and company policy development processes. Oversee the research and analysis of business issues to formulate insights and present recommendations to support executive decision making. Build upon industry best practice in healthcare to share the latest products, services, and partnerships to inform strategic initiatives. Manage cross-functional and division-wide projects or initiatives. Bring together appropriate stakeholders, identify and allocate needed resources, and drive projects to expected results. Apply superior business acumen to advise the divisional Executive/C-suite in matters significant to the organization. Provide the divisional Executive/C-suite with an unbiased and wide-ranging view on business issues and opportunities. Coordinate and perform special projects as needed. Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Develop timely reports to keep the President Office informed of major milestones and challenges. Your Qualifications Bachelor's Degree or equivalent experience. Graduate or Advanced Degree preferred. 10+ years of experience in Managed Care with increasingly responsible management experience in the healthcare industry preferred. Demonstrated expertise in executive level management and leadership required. Demonstrated strategic thinking capability and planning for short and long-range goals required; strong analytical and management skills required. Expert knowledge of business operations at the strategic level. Excellent project management skills with experience in expediting large and/or long-term projects. Excellent problem-solving skills with the ability to find creative solutions for issues where the answers are not clear. Highly developed oral and written communications skills with the ability to effectively convey information in a clear and concise manner; strong platform and presentation skills. Strong understanding of systems in a managed care setting. Ability to effectively meet with and present information to Board, clients, regulators, and other stakeholders. What's in it for you? An annual employee bonus program. Robust Wellness Program. Generous paid-time-off (PTO). 11 paid holidays per year, plus 1 additional floating holiday. Excellent 401(k) Retirement Saving Plan with employer match. Robust employee recognition program. An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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