The Bank of New York Mellon Corporation
Alternative Investments: Senior Vice President, Client Service Director
The Bank of New York Mellon Corporation, Lake Mary, Florida, us, 32795
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Vice President, Client Service to join our Client Experience - Alternative Investments team. This role is a hybrid work schedule (3 days a week in office) located out of one of the following offices: Everett, MA – Pittsburgh, PA – Lake Mary, FL.
In this role, you’ll make an impact in the following ways:
Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
Uses developed communication skills to deliver high quality service to a specialized client base.
Provides key individuals at assigned clients information related to BNY products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
Uses in-depth knowledge of client issues and needs to contribute to business development efforts and to improve the overall client experience.
Uses knowledge of client services best practices and BNY client needs to help develop process improvements.
To be successful in this role, we’re seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
7-10 years in Client Services.
3-5 years of experience within Alternative Investments.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024.
World’s Most Admired Companies, Fortune 2024.
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024.
“Most Just Companies”, Just Capital and CNBC, 2024.
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
Bloomberg’s Gender Equality Index (GEI), 2023.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#LIHybrid
#J-18808-Ljbffr
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Vice President, Client Service to join our Client Experience - Alternative Investments team. This role is a hybrid work schedule (3 days a week in office) located out of one of the following offices: Everett, MA – Pittsburgh, PA – Lake Mary, FL.
In this role, you’ll make an impact in the following ways:
Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
Uses developed communication skills to deliver high quality service to a specialized client base.
Provides key individuals at assigned clients information related to BNY products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
Uses in-depth knowledge of client issues and needs to contribute to business development efforts and to improve the overall client experience.
Uses knowledge of client services best practices and BNY client needs to help develop process improvements.
To be successful in this role, we’re seeking the following:
Bachelor's degree or the equivalent combination of education and experience.
7-10 years in Client Services.
3-5 years of experience within Alternative Investments.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024.
World’s Most Admired Companies, Fortune 2024.
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024.
“Most Just Companies”, Just Capital and CNBC, 2024.
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
Bloomberg’s Gender Equality Index (GEI), 2023.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#LIHybrid
#J-18808-Ljbffr