Housing Case Manager

Career Opportunities with Collaborative Solutions for Communities A great place to work. Careers At Collaborative Solutions for Communities Current job opportunities are posted here as they become available. Under the direct supervision of the Program Manager, the Case Manager will be responsible for the 50 participant assessment, providing solution-focused, strength-based, family-centered case management services, triaging incidents to determine immediate action in terms of relocation, coordinating for pre and post Healing Circles, enrolling individuals and families in various support services needed to meet goals and development plans, and maintaining all case notes and program data in ClientTrack software. PRINCIPLE ACCOUNTABILITIES: Home visits – Housed clients: a minimum of two contacts per month, with two face-to-face contacts per month, one in the clients’ home. Unhoused clients: for the first 90 days in the program, a minimum of four contacts per month, with three face-to-face contacts per month in the community and one via telephone, email, text, or in person. For clients in the program over 90 days: two home visits and one community or office visit. Case Management – Identify and articulate critical issues confronting the client. Assist in identifying barriers, needs, and strengths; developing goals; identifying resources and support; and connecting individuals with the needed resources, housing, and/or economic security supports and supportive services to achieve identified goals. Locating/engaging the client to explain the services provided by RRH and conducting program intake. Assessing the client’s housing barriers, needs, income, and preferences. Developing a service plan (in coordination with the participant) for locating safe, affordable housing that meets participants’ needs in accordance with client intake practices and within funding requirements with a program exit strategy. Connecting the client to relevant referrals and/or community resources. Assisting with outreach to and negotiation with landlords/property owners. Assisting with submitting rental and job applications. Education Bachelor’s degree in social work, psychology, sociology, counseling, or related service/science or health care-related disciplines and one year of experience providing case management services. Experience A minimum of two years’ experience with homeless programs or provisions of social services. Knowledge of community resources. Excellent oral, written, and interpersonal skills. Additional Requirements: Must be able to pass a drug and TB testing, Metropolitan Police Department and Federal Bureau of Investigation background check, and Child Protective Services clearance. Covid vaccination required.

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