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Highgate Hotels, LP

Complex Staff Accountant

Highgate Hotels, LP, Honolulu, Hawaii, United States, 96814


Complex Staff Accountant

Requisition ID:

2024-59231Category:

Accounting/FinanceJob Location:

US-HI-HonoluluProperty:

Romer Waikiki at the AmbassadorCompensation Type:

YearlyCompany Overview:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.Location:

The Ambassador Hotel is located in the heart of Waikiki, on the south shore of Honolulu. The hotel is a comfortable home away from home, where our friendly staff and warm service perfectly capture the 'Spirit of Aloha'.Overview

The Complex Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphasis is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections.Responsibilities

Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.Income Audit including entering information into the BiPortal on a daily basis.Utilize and maintain time and attendance system and process payroll and related information.Prepare and input all required payroll journal entries.Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.Monitor payment requirements on groups or functions and process deposits.Approve or decline credit requests.Complete collection calls on each appropriate outstanding account and maintain collection files.Review and approve the City Ledger transfers daily.Handle customer inquiries in a professional and timely manner.Process returned checks and credit card chargebacks.Conduct monthly credit meetings and maintain minutes.Partner with the Sales and Events Team by establishing customer credit.Maintain an efficient collection process.Update daily revenue reports.Monitor guest ledger and advance deposit ledger.Keep management aware of any unusual operation or financial occurrences.Reconcile invoices against ledgers or schedules.Assist in the monthly close process by posting journal entries.Ensure overall guest satisfaction by attentive listening and resolving guest issues.Cross-Train in other areas within the Accounting Department.Identify root causes of issues affecting staff or guests.Qualifications

College courses in an associated or related field and/or related experience in a Hotel or Hospitality environment.Proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word).Accounts Receivable and Payroll experience is preferred.Hotel PMS Opera experience is preferred.Flexible and long hours sometimes required.Sedentary work - Exerting up to 10 pounds of force occasionally.Maintain a warm and friendly demeanor at all times.Effective communication skills, both verbal and written.Must be able to multitask and prioritize departmental functions.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotels Standards.High standards of personal appearance and grooming.Comply with Highgate Hotels Standards and regulations.Maximize efforts towards productivity and assist in implementing solutions.Effective in handling problems, including anticipating and solving issues.Maintain confidentiality of information.Show initiative, including anticipating guests or operational needs.Perform other duties as requested by management.Salary:

$60K - $66K

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