Okana Candy Company Manager

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Location Description: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Overview: Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. About the role: The OKANA Candy Company Manager is a management position responsible for the operations of the outlet. This is a client-facing position that works closely with the culinary team and directs the service staff to deliver a consistently memorable guest experience. This role represents an excellent opportunity for someone to display their talent, support the resort’s service culture, all the while developing their Food & Beverage leadership skills for future growth opportunities. What you will be doing: Assist in achieving budgeted revenue and labor expenses. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. Direct and maintain food handling in compliance with sanitation laws. Ensure compliance with all OKANA policies and procedures. Investigate and resolve food quality and service complaints. Maintain work areas clean and organized. Maintain employee appearance standards in food and beverage department. Maintain procedures for securing of moneys. Maintain procedures for security of all hotel equipment. Manage in compliance with local, state, and federal laws and regulations. Help maximize food and beverage department profitability. Help monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations. Promote employee empowerment. Maintain high levels of employee satisfaction. Report unsafe conditions immediately. Select, train, supervise, develop, discipline and counsel employees in accordance with Davidson policies and procedures. Complete other duties as assigned by supervisor to include cross training. Implement and maintain local and corporate sales and marketing plans. Perform in the capacity of any position supervised. Respond to all food and beverage-related guest correspondence. Review all daily food specials for presentation, quality and pricing. Conduct or assist in scheduling liquor liability training. Assist managers in lowering attrition. Conduct/attend departmental meetings. Conduct performance appraisals. Help develop short and long term financial operating plans. Implement and maintain incentive programs. Help maintain inventory control (beverages, glass, china, silver, approve orders). Maintain MSDS procedures according to OSHA. Maintain procedures for credit control and handling financial transactions. Menu development – restaurants/lounge concepts. Participate in the development of the annual budget. Annually shop competitors. What you bring to the role: High school diploma required; some college and degree in Restaurant Management preferred. 2+ years of experience in restaurant management. Previous experience in high volume multi-unit restaurant environment. Strong cost control background to effectively manage the financial performance of the outlet. Work closely with the culinary & front of the house teams to deliver quality food and excellent service. Sound time management skills and ability to manage multiple initiatives at the same time. A passion for customer service that filters down to all levels of the team. Read, write, and speak English fluently; Ability to communicate effectively with the public and resort team members. Have or will complete all relevant Food & Beverage certifications. OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Compensation Range:

The compensation for this position is $62,000.00/Yr. - $78,000.00/Yr. based on qualifications and experience.

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