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Happyhiller

General Manager

Happyhiller, Jackson, Tennessee, us, 38303


Our MissionBe America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.Hiller’s 17 locations across 4 states proudly offer a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces and a fleet of over 600 vehicles.WHY Join HillerAt Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.Here are even more reasons to join the Happy Hiller Team:Our Family Owned & Care CultureOUR VALUESHealthy Work/Life BalanceEstablished Career PathsAdvancement OpportunitiesYear-round work – NO LAYOFFS401k Plan w/ Company MatchEmployee Referral ProgramRegular Performance ReviewsPaid Training in our state-of-the-art facilityBenefitsMedical, Dental & Vision insuranceLong and Short-term disabilityCompany paid $50,000 life insuranceCompany paid vacationPaid holidaysMedical Flex Spending accounts – Family carePosition SummaryThe General Manager is the person that leads the rest of the team to a successful conclusion in every area of our business. This includes, but is not limited to: customer care, financial, personnel, training, and inventory. Anyone performing in this capacity must be a proven leader, able to motivate and inspire all other team members and not only earn, but show respect to every team member.Job Description:Develop company vision and plan for growth.Supervise, guide and develop management team.Recruitment and contracting of company and project staff.Provide leadership and vision by assisting in the growth of the company.Maintain employee relations.Make sure all customers are satisfied, and any concerns are handled within 24 hours.Develop a budget.Daily financial analysis of key indicator numbers.Manage revenue and expenses to meet budget.Manage profitability to meet or exceed budget.Achieve growth goals as set forth in long-term strategic plan.QualificationsKnowledge, Skills and Abilities:Minimum 10 years of experience in residential service operation, preferred.Minimum of Bachelor's Degree or equivalence in experience.At least one year as an operations supervisor, or 3 years team lead experience.Proven, consistent track record of meeting and exceeding revenue objectives.Experience in analysis of cost and forecast data to align with business unit objectives and goals.Experience with job costing as well as operations profit and loss.Knowledge of laws governing business and employment in the local area.Valid driver’s license, and approved to drive by Company’s insurance carrier.EPA certification preferred.License in the trades preferred.We sincerely thank all applicants in advance for submitting their interest in this position.Hiller is an EEOC employer.Applicants will be required to undergo pre-employment drug screens and background checks.Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

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