Amazon
Business Analyst (UAE National), Retail Business Services
Amazon, Seattle, Washington, us, 98127
Business Analyst (UAE National), Retail Business Services
ID de vacante: 2795897 | Amazon Middle East and North Africa FZ-LLCBuild scalable products/solutions which will result in defect reduction leading to customer contacts & returns and enhance the customer experience in Amazon.Analyze data and highlight gaps, recommending solutions, driving/influencing inter-function decisions.Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.Identify root causes for returns, customer contacts & work with WW Subject Matter experts and Tech teams to implement Corrective-Preventive Action and identify opportunities for Automation.Excellent Internal/External Stakeholder Management.Key Job Responsibilities:Build scalable products/solutions to reduce defects leading to customer contacts & returns and enhance customer experience.Analyze data to highlight gaps, recommend solutions, and influence inter-function decisions.Utilize SQL and Tableau/QuickSight for insights and proactive solutions.Identify root causes for returns and collaborate with Subject Matter experts and Tech teams.Manage internal and external stakeholders effectively.About the Team:As part of the Retail Business Services (RBS) team, our vision is to enable Amazon to provide defect-free and best available products to its customers. We strive to offer a seamless listing experience for our selling partners and the largest & best selection with accurate product information. We ensure the best buying and post-buying experience by providing complete and correct information on the detail page. To excel in execution, we leverage scalable tech solutions and expand our programs globally.Minimum Requirements:3+ years of business analyst, data analyst, or similar role experience.3+ years of experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.Experience defining requirements and using data and metrics to draw business insights.Experience with SQL.Experience making business recommendations and influencing stakeholders.Preferred Qualifications:5+ years of business analyst, data analyst, or similar role experience.Experience partnering with executive-level leaders to identify and solve business issues.Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics or a related technical or quantitative field.Experience working with AWS Services.Advanced ability to draw insights from analysis supported by data and communicate them clearly to stakeholders and senior management.Self-driven with the ability to deliver on ambiguous projects with incomplete data.
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ID de vacante: 2795897 | Amazon Middle East and North Africa FZ-LLCBuild scalable products/solutions which will result in defect reduction leading to customer contacts & returns and enhance the customer experience in Amazon.Analyze data and highlight gaps, recommending solutions, driving/influencing inter-function decisions.Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.Identify root causes for returns, customer contacts & work with WW Subject Matter experts and Tech teams to implement Corrective-Preventive Action and identify opportunities for Automation.Excellent Internal/External Stakeholder Management.Key Job Responsibilities:Build scalable products/solutions to reduce defects leading to customer contacts & returns and enhance customer experience.Analyze data to highlight gaps, recommend solutions, and influence inter-function decisions.Utilize SQL and Tableau/QuickSight for insights and proactive solutions.Identify root causes for returns and collaborate with Subject Matter experts and Tech teams.Manage internal and external stakeholders effectively.About the Team:As part of the Retail Business Services (RBS) team, our vision is to enable Amazon to provide defect-free and best available products to its customers. We strive to offer a seamless listing experience for our selling partners and the largest & best selection with accurate product information. We ensure the best buying and post-buying experience by providing complete and correct information on the detail page. To excel in execution, we leverage scalable tech solutions and expand our programs globally.Minimum Requirements:3+ years of business analyst, data analyst, or similar role experience.3+ years of experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.Experience defining requirements and using data and metrics to draw business insights.Experience with SQL.Experience making business recommendations and influencing stakeholders.Preferred Qualifications:5+ years of business analyst, data analyst, or similar role experience.Experience partnering with executive-level leaders to identify and solve business issues.Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics or a related technical or quantitative field.Experience working with AWS Services.Advanced ability to draw insights from analysis supported by data and communicate them clearly to stakeholders and senior management.Self-driven with the ability to deliver on ambiguous projects with incomplete data.
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