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Walmart

Director, UX Design - People Experience

Walmart, Little Rock, Arkansas, United States,


Director, UX Design – People Product & Design

About the Team

Walmart’s People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam’s Club, Walmart International and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart’s most innovative associate-centric tools, including Me@Campus, Me@SamsClub and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart’s Chief People Officer.

Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking that’s anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions.

Position Summary

The Director, UX Design role at Walmart is a critical strategic role. This leader will be part of creating the comprehensive enterprise-wide design strategy to grow and evolve our digital people experiences. In addition to being a thought partner to our business, engineering, and product partners, this leader will help set the standards for consumer-grade tools and experiences for our associates across campus and field populations. This role includes leadership, hands-on design and design direction, and growth of a team of designers in this area.

In this role, you will employ your depth of knowledge designing enterprise software and services to make the complex simple, clear, and trusted. With your strong and growing team of world-class designers, you’ll test your excellent interaction designs with real-world end users to learn and iterate better.

You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.

By innovating on the world’s biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being Director, UX Design, at Walmart could be the fit you’ve been looking for.

You’ll sweep us off our feet if you have...

Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping

Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it

A strong strategic mindset and a systems thinking approach

Been a skilled change maker who is not afraid to think big and challenge the status quo

Excellent visual and interaction design skills and a keen understanding of trends in the marketplace – in and out of retail

Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority

Experience leading product design process and building strong cross-functional partnerships

Ability to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the business

Thorough experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping

Champion of a design philosophy that is inclusive of all people

You’ll make an impact by:

Leading a world-class design team in a way that nurtures the unique strengths of each member and brings them together in a way that has a multiplying effect

Partnering with the business, engineering, and product partners to create a compelling vision that will inform the roadmap our forecasting and advertising software and services

Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals

Driving and holding others accountable to create experiences that celebrate and empower our end-users

Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products

Fostering a maker mindset so teams can iterate and experiment collaboratively in order to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences

Thinking holistically so that we build true end-to-end experiences

Switching gears from deep design thinking to rapid-fire execution

Minimum Qualifications

Bachelor’s degree in UX Design, Business, Communications, Fine Arts, or related field and 10+ years of experience in Product Design or related field. 3+ years of experience building and leading high performing teams. 3+ years of experience leading cross-functional teams.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

The annual salary range for this position is $130,000.00-$260,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Primary Location: 508 Sw 8Th St, Bentonville, AR 72712, United States of America

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