Commonwealth of Massachusetts
Court Service Center Staff Attorney (Brockton)
Commonwealth of Massachusetts, Brockton, Massachusetts, United States, 02411
Title:
Staff Attorney - Court Service Center- (Brockton)Pay Grade:
Grade 17Starting Pay:
$79,771.83/Yr.Departmental Mission Statement:
The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion.Position Summary:
Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. This position is responsible for assisting on an array of court information, forms, resources, and referral.Supervision Received:
Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines.Duties:Assists in the daily operations of a Court Service Center including:Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information;Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center;Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants;Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center;Provides information and explanations about a variety of court processes, court rules, official documents, and forms;Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols;Triages visitors to the center and makes referrals as appropriate;Ensures access for limited English proficient litigants and members of the public;Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness;Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals;Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports;Performs other related duties as required.Minimum Requirements:
These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney:A Law Degree and admission to the Massachusetts Bar; individuals who have passed the bar exam but are waiting to be sworn in may apply.Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources;Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court;Considerable knowledge of court procedures, legal documents, and laws pertaining to the court;Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources;Knowledge of and ability to use personal computers and related business software such as Microsoft Office;Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public;Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services;Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center;Ability to utilize data to monitor trends operational efficiency of a customer service operation;Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously;Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals;Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds;Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; andAbility to exercise judgment and to work without close supervision.
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Staff Attorney - Court Service Center- (Brockton)Pay Grade:
Grade 17Starting Pay:
$79,771.83/Yr.Departmental Mission Statement:
The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion.Position Summary:
Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. This position is responsible for assisting on an array of court information, forms, resources, and referral.Supervision Received:
Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines.Duties:Assists in the daily operations of a Court Service Center including:Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information;Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center;Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants;Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center;Provides information and explanations about a variety of court processes, court rules, official documents, and forms;Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols;Triages visitors to the center and makes referrals as appropriate;Ensures access for limited English proficient litigants and members of the public;Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness;Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals;Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports;Performs other related duties as required.Minimum Requirements:
These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney:A Law Degree and admission to the Massachusetts Bar; individuals who have passed the bar exam but are waiting to be sworn in may apply.Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources;Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court;Considerable knowledge of court procedures, legal documents, and laws pertaining to the court;Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources;Knowledge of and ability to use personal computers and related business software such as Microsoft Office;Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public;Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services;Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center;Ability to utilize data to monitor trends operational efficiency of a customer service operation;Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously;Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals;Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds;Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; andAbility to exercise judgment and to work without close supervision.
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