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Accenture Federal Services

Senior Systems Administrator

Accenture Federal Services, Baltimore, Maryland, United States, 21276


At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.Join us to drive positive, lasting change that moves missions and the government forward!Job DescriptionThe Systems Administrator will be responsible for providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.Responsibilities:Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support for the escalation and communication of status to agency management and internal customers.Provide support for the dispatch system and hardware problems and remains involved in the resolution process.Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.Must Have:15 years experience as a systems administrator in programs and contracts of similar scope, type, and complexityBachelor’s degree in a technical discipline from an accredited college or university or 20 years of system administration experience may be substituted for a bachelor’s degreeSecurity Clearance:Active TS/SCI with polygraphThe pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:$126,400 — $256,300 USDWhat We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Equal Employment Opportunity StatementAccenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

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