Dolores Street Community Services
Shelter Monitor - DSP
Dolores Street Community Services, San Francisco, California, United States, 94199
Job Announcement
Shelter Monitor
Position:
Shelter Monitor
Program:
Dolores Street Shelter Program
Compensation:
$23 per hour. Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.
Supervised By:
Program Manager
Deadline:
Rolling
About the Organization:
Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing.
Program Description:
The Dolores Shelter Program (DSP) has offered assistance to homeless people since 1982, fulfilling its mission to target the community in the Mission area. Through DSP, we offer 108 shelter beds across 4 sites: Martha, Maria, Ana, and Jazzie's Place - the first LGBTQIA Adult Shelter in the country. Our sites operate 365 days a year, providing direct services and referrals to other programs.
Position Objective:
Under the supervision of the Dolores Shelter Program Manager and the Shelter Manager, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter guests. All shelters operate 7 days per week. Weekends are required.
Duties and Responsibilities:
Facilitate daily check-in and check-out procedures of clients and other regular routines.
Meet the physical demands of the position: stay awake during assigned shifts, lift approximately 30 pounds, navigate stairs and narrow workspaces, use a standard phone and computer, and work independently.
Ensure safety and security within the shelter sites and respond to emergency situations as necessary.
Submit reports to management using daily logs, forms, rounds logs, nutrition logs, email, and phone calls.
Occasionally assist with emergency shift coverage on short notice.
Complete assigned shifts as expected.
Attend required staff meetings and trainings.
Other Organizational Duties:
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
Work within the framework of the agency's mission, vision, values, and commitment to diversity, equity, and inclusion.
Commit to treating each community member with respect and dignity.
Perform other duties as assigned.
Qualifications and Experience Desired:
Ability to meet the physical demands of the position.
Written and oral communication in English.
Commitment to social justice issues and familiarity with Mission Action's mission and organizational work.
Excellent time management skills and ability to multitask and prioritize work.
Strong attention to detail and problem-solving skills.
Bilingual Spanish/English, spoken and written - enough for instructions and basic communications (Fluency strongly preferred).
Basic computer proficiency (MS Word, email).
At least 2 years of experience providing services to low-income, homeless adults or day laborers, LGBT and/or immigrant communities (Volunteer experience, customer service experience, and transferable skills will be considered).
High School Diploma or equivalent preferred.
Mission Action is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District.
#J-18808-Ljbffr
Shelter Monitor
Position:
Shelter Monitor
Program:
Dolores Street Shelter Program
Compensation:
$23 per hour. Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.
Supervised By:
Program Manager
Deadline:
Rolling
About the Organization:
Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing.
Program Description:
The Dolores Shelter Program (DSP) has offered assistance to homeless people since 1982, fulfilling its mission to target the community in the Mission area. Through DSP, we offer 108 shelter beds across 4 sites: Martha, Maria, Ana, and Jazzie's Place - the first LGBTQIA Adult Shelter in the country. Our sites operate 365 days a year, providing direct services and referrals to other programs.
Position Objective:
Under the supervision of the Dolores Shelter Program Manager and the Shelter Manager, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter guests. All shelters operate 7 days per week. Weekends are required.
Duties and Responsibilities:
Facilitate daily check-in and check-out procedures of clients and other regular routines.
Meet the physical demands of the position: stay awake during assigned shifts, lift approximately 30 pounds, navigate stairs and narrow workspaces, use a standard phone and computer, and work independently.
Ensure safety and security within the shelter sites and respond to emergency situations as necessary.
Submit reports to management using daily logs, forms, rounds logs, nutrition logs, email, and phone calls.
Occasionally assist with emergency shift coverage on short notice.
Complete assigned shifts as expected.
Attend required staff meetings and trainings.
Other Organizational Duties:
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
Work within the framework of the agency's mission, vision, values, and commitment to diversity, equity, and inclusion.
Commit to treating each community member with respect and dignity.
Perform other duties as assigned.
Qualifications and Experience Desired:
Ability to meet the physical demands of the position.
Written and oral communication in English.
Commitment to social justice issues and familiarity with Mission Action's mission and organizational work.
Excellent time management skills and ability to multitask and prioritize work.
Strong attention to detail and problem-solving skills.
Bilingual Spanish/English, spoken and written - enough for instructions and basic communications (Fluency strongly preferred).
Basic computer proficiency (MS Word, email).
At least 2 years of experience providing services to low-income, homeless adults or day laborers, LGBT and/or immigrant communities (Volunteer experience, customer service experience, and transferable skills will be considered).
High School Diploma or equivalent preferred.
Mission Action is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District.
#J-18808-Ljbffr