New Leaf Community Markets, Inc.
Seafood Manager
New Leaf Community Markets, Inc., Santa Cruz, California, us, 95061
1201 Westside Santa Cruz - New Leaf, Santa Cruz, California, United States of AmericaJob Description
Who is New Leaf Community Markets?New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.Ingredients You’ll Bring to the Table:You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.What’s on Your Plate:Job Title:
Seafood ManagerDepartment:
SeafoodReports To:
Store DirectorFLSA Status:
Non-ExemptSummary:The Seafood Manager is responsible for overseeing the Seafood Department, ensuring exceptional customer service, managing staff, and maintaining high standards of quality and sanitation. This role involves ordering seafood products, maintaining inventory levels, and collaborating with vendors. The Seafood Manager contributes to a positive and collaborative team environment.Essential Duties and Responsibilities:Provide strong leadership and guidance to the Seafood Department team, supervising 1-6 employees.Lead by example, demonstrating correct behavior, adherence to company policies, and exceptional customer service standards.Maintain the appropriate profit margin in accordance with the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes, and waste management.Collaborate with Store Leadership and other department managers to optimize store operations and customer service.Oversee the cutting, trimming, boning, tying, grinding, and cooking of seafood to ensure high-quality products.Manage inventory, orders, and deliveries, ensuring proper storage, rotation, and monitoring of stock levels.Assist in ordering and receiving seafood products, verifying invoices, and maintaining appropriate profit margins according to budget guidelines.Implement and maintain the FIFO rotation system for perishable products.Provide extraordinary customer service, addressing special requests, providing information about seafood products, and suggesting cooking ideas.Handle customer complaints effectively, ensuring customer satisfaction and resolving issues promptly.Conduct in-service training for Seafood Department employees, including training documentation.Coach and mentor staff in suggestive selling techniques, sanitation procedures, and proper use of cleaning chemicals.Ensure the Seafood Department maintains clean, sanitary, and organized working conditions, including equipment, freezers, and surrounding areas.Monitor and maintain quality and sanitation standards in accordance with FDA regulations and local health department codes.Assist in managing costs by controlling shrink, theft, and waste management in the Seafood Department.Communicate effectively with team members, ensuring a positive and collaborative work environment.Why You’ll Love Working at New Leaf Community MarketsAmazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week.Great earning potential with the opportunity for growth within our family of brands.Paid Parental Leave available.Lifestyle Scheduling.Public Transport Benefits.Paid Community Service Hours.30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.
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Who is New Leaf Community Markets?New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.Ingredients You’ll Bring to the Table:You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.What’s on Your Plate:Job Title:
Seafood ManagerDepartment:
SeafoodReports To:
Store DirectorFLSA Status:
Non-ExemptSummary:The Seafood Manager is responsible for overseeing the Seafood Department, ensuring exceptional customer service, managing staff, and maintaining high standards of quality and sanitation. This role involves ordering seafood products, maintaining inventory levels, and collaborating with vendors. The Seafood Manager contributes to a positive and collaborative team environment.Essential Duties and Responsibilities:Provide strong leadership and guidance to the Seafood Department team, supervising 1-6 employees.Lead by example, demonstrating correct behavior, adherence to company policies, and exceptional customer service standards.Maintain the appropriate profit margin in accordance with the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes, and waste management.Collaborate with Store Leadership and other department managers to optimize store operations and customer service.Oversee the cutting, trimming, boning, tying, grinding, and cooking of seafood to ensure high-quality products.Manage inventory, orders, and deliveries, ensuring proper storage, rotation, and monitoring of stock levels.Assist in ordering and receiving seafood products, verifying invoices, and maintaining appropriate profit margins according to budget guidelines.Implement and maintain the FIFO rotation system for perishable products.Provide extraordinary customer service, addressing special requests, providing information about seafood products, and suggesting cooking ideas.Handle customer complaints effectively, ensuring customer satisfaction and resolving issues promptly.Conduct in-service training for Seafood Department employees, including training documentation.Coach and mentor staff in suggestive selling techniques, sanitation procedures, and proper use of cleaning chemicals.Ensure the Seafood Department maintains clean, sanitary, and organized working conditions, including equipment, freezers, and surrounding areas.Monitor and maintain quality and sanitation standards in accordance with FDA regulations and local health department codes.Assist in managing costs by controlling shrink, theft, and waste management in the Seafood Department.Communicate effectively with team members, ensuring a positive and collaborative work environment.Why You’ll Love Working at New Leaf Community MarketsAmazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week.Great earning potential with the opportunity for growth within our family of brands.Paid Parental Leave available.Lifestyle Scheduling.Public Transport Benefits.Paid Community Service Hours.30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.
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