Business Systems Analyst - eCommerce

Ridgefield Park, United States | Posted on 10/25/2024TITLE: Business Systems Analyst - eCommercePOSITION TYPE: Full Time (W2)LOCATION: Ridgefield Park, NJABOUT WorldLink:WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.Collaborative. Respectful. Work hard, play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.We are looking for a Business Systems Analyst - eCommerce who will be responsible for analyzing science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.Role and Responsibilities:Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system.Support eCommerce process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies.Distill vision and strategy for the team. Evangelize and motivate cross-functional teams.Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation.Work with cross-functional teams including HQ, engineering teams, operation teams, and vendors if required.Assist in presenting re-engineered processes to all levels of the organization.Required Experience and Education:At least 2-5 years of experience supporting operations and product delivery using SAP R/3.Bachelor’s degree in relevant field required (Computer science or information sciences and technology undergraduate degree strongly preferred).Demonstrable ability to look for areas of improvement and propose process improvement initiatives.Proven ability to use Microsoft Office products at an Expert/Advanced level.Experience in Confluence and JIRA preferred.Necessary Skills and Attributes:Self-motivated individual with the ability to thrive in a team-based or independent environment.Detail-oriented with strong organization skills.Ability to work in a fast-paced environment.Limited supervision and the exercise of discretion.Strong analytical skills.Strong interpersonal skills.Korean speaking is a plus and strongly preferred.Physical Demands:The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include the ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenges, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.WHAT we’ll bring:During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:Medical PlansVision PlanShort-Term DisabilityLong-Term DisabilityCritical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection401(k)WHAT you should know:Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

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