Full - Time Leasing Consultant

JOB PURPOSE:Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.Compensation:

The annual compensation for this role ranges between $30,000-$40,000, depending on experience and qualifications. In addition to the base salary, this position is eligible for property bonuses.Benefits:Comprehensive health, dental, and vision insurance.401(k) plan with company match.Paid Time offEAP AssistancePRIMARY DUTIES & RESPONSIBILITIES:Provide excellent service to all residents, prospects, and visitors to the community.Effectively lease apartments in accordance with occupancy goals.Follow Fair Housing Standards in all dealings with prospects and residents.Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.Conduct the application review for each lease including credit and income verifications and background checks.Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.Ensure the condition of leased apartments prior to move-in, including a final inspection.Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.Complete all tasks necessary to successfully operate the leasing office.Specific Responsibilities:Daily/Weekly:Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas.Answer all phone calls, emails, and voicemails that come in throughout the day.Inspect signage and marketing materials.Vacuum and clean clubroom as needed.Prepare refreshments for residents and prospects.Greet prospects and show apartments, coordinating the leasing process.Maintain Guest Cards and follow-up on all traffic with a thank-you email and phone call.Enter prospect information into Entrata as directed.Ensure lease files are complete and forwarded for review.Enter work orders and follow up on maintenance requests.Complete renewal tasks as necessary.Monthly/On-Going:Archive inactive leads and ensure all records are up to date.Conduct outside marketing as directed.Complete audits of lease files and data as instructed.Stay updated on competitor rental rates and features.TURN:Assist with roommate matching processes.Coordinate move-in processes with new residents.Confirm resident contact information and demographics in Entrata.QUALIFICATIONS:Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.Able to demonstrate a positive attitude and effectively communicate benefits to prospective residents.Excellent customer service, sales, and negotiation skills.Good communication and listening skills.Organized and detail-oriented.Effective time management skills.Able to maintain confidentiality and follow directions.EDUCATION AND EXPERIENCE REQUIREMENTS:Bachelor’s Degree preferred; or High School diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:Knowledgeable in Microsoft Word and Excel.Knowledge in Entrata preferred.CERTIFICATES, LICENSES, REGISTRATIONS:NoneWORKING ENVIRONMENT AND PHYSICAL DEMANDS:Office environment, outdoors environment, changing weather conditions.SUPERVISORY RESPONSIBILITY:Does this job have supervisory responsibilities? No

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