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Collabera

HR Specialist

Collabera, Chicago, Illinois, United States, 60290


Answers general questions and redirects misplaced callsLeverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactionsGuides HR Employee Self-Service and Manager Self-Service transactionsExecutes select HR related transactions (e.g., data changes) or appropriately escalates issues as neededInputs data into Workday to transact on customer requestsEscalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is requiredDocuments all employee inquiries, issues, and transactions in case management tools as requiredParticipates in continuous improvement workshops and projects as requestedParticipates in ad hoc projects as requiredQualification Requirements:High School Diploma or GED Equivalent.1+ years experience within Human Resources.1+ years experience in customer service.Preferred qualifications:Strong customer service and interpersonal skillsFamiliar with HR service and processes as well as HRIS tools and systemsAble to navigate computerized data entry systems and other relevant applicationsAble to follow standard procedures and processesAble to escalate issues timely to the right groupAbility to handle confidential and sensitive informationJob Requirement

Customer ServiceHuman ResourcesData EntryHRIS toolsReach Out to a Recruiter

EmailPhonevishnu.nair@collabera.comApply Now

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Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.DurationDescriptioncookielawinfo-checkbox-analytics

11 months

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