Collabera
HR Specialist
Collabera, Chicago, Illinois, United States, 60290
Answers general questions and redirects misplaced callsLeverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactionsGuides HR Employee Self-Service and Manager Self-Service transactionsExecutes select HR related transactions (e.g., data changes) or appropriately escalates issues as neededInputs data into Workday to transact on customer requestsEscalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is requiredDocuments all employee inquiries, issues, and transactions in case management tools as requiredParticipates in continuous improvement workshops and projects as requestedParticipates in ad hoc projects as requiredQualification Requirements:High School Diploma or GED Equivalent.1+ years experience within Human Resources.1+ years experience in customer service.Preferred qualifications:Strong customer service and interpersonal skillsFamiliar with HR service and processes as well as HRIS tools and systemsAble to navigate computerized data entry systems and other relevant applicationsAble to follow standard procedures and processesAble to escalate issues timely to the right groupAbility to handle confidential and sensitive informationJob Requirement
Customer ServiceHuman ResourcesData EntryHRIS toolsReach Out to a Recruiter
EmailPhonevishnu.nair@collabera.comApply Now
Apply Now
Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.DurationDescriptioncookielawinfo-checkbox-analytics
11 months
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Customer ServiceHuman ResourcesData EntryHRIS toolsReach Out to a Recruiter
EmailPhonevishnu.nair@collabera.comApply Now
Apply Now
Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.Collabera is a leading global digital talent solutions firm. For over 25 years, we haveprovided digital and IT talent services, direct placement and career advisement, globalremote talent and learning solutions to transform and diversify workforces for the Fortune1000 globally.DurationDescriptioncookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".cookielawinfo-checkbox-others
11 months
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11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
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