Twilio
Sr Director, HR Technology Remote - US
Twilio, New York, New York, us, 10261
Join the team as Twilio’s next Sr. Director, HR TechnologyWho we are & why we’re hiringAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. Your career at Twilio is in your hands.About the jobThe Sr. Director of HR Technology will lead the global HR Technology team, the backbone of the People team’s infrastructure, delivering system solutions and innovation to Twilions globally. This role will play a critical role in shaping and optimizing our HR technology stack, focused on delivering innovative technologies to meet business needs. Reporting directly to the VP of People Services and Innovation, this leader will oversee a global team responsible for managing and enhancing platforms such as Workday, Greenhouse, ServiceNow, and a suite of Talent systems.Responsibilities
Develop and execute a comprehensive HR systems strategy built for scale through collaboration with People and IT stakeholders.Define and actively manage the HR Technology roadmap, partnering with key People team leadership to align priorities to key objectives.Collaborate with the People team to assess current processes and identify areas for digital transformation and automation.Lead and mentor a team of professionals across various HR technology domains, fostering an environment of collaboration and innovation.Oversee the design, configuration, and optimization of HR systems (Workday, Greenhouse, ServiceNow, etc.) ensuring they meet core People team objectives and deliver an excellent employee experience.Ensure data accuracy, security, and compliance, building it into everything delivered.Drive continuous improvement and stay abreast of emerging technologies.Deliver system updates, enhancements, and best practices to end-users, driving adoption through robust change management and enablement practices.Lead the team using operational best practices, agile methods, and collaboratively driving HR Technology policies, procedures, and initiatives.Partner with People stakeholders to deliver new AI driven platforms while adhering to Twilio trust principles and government compliance laws.Qualifications
Required:Proven experience (8+ years) in HR technology leadership roles.Strong knowledge of Workday, Greenhouse, ServiceNow, and other Talent platforms.Ability to lead a global, matrixed organization.Experience establishing HR Tech processes and infrastructure in a high-growth organization, preferably in a high-tech industry.Strong qualitative and quantitative analysis, HR metrics, and reporting skills.Strong oral and written communication skills, including executive level presentation skills.LocationThis role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA.TravelFor this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!Twilio is proud to be an equal opportunity employer.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.Apply for this job
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Develop and execute a comprehensive HR systems strategy built for scale through collaboration with People and IT stakeholders.Define and actively manage the HR Technology roadmap, partnering with key People team leadership to align priorities to key objectives.Collaborate with the People team to assess current processes and identify areas for digital transformation and automation.Lead and mentor a team of professionals across various HR technology domains, fostering an environment of collaboration and innovation.Oversee the design, configuration, and optimization of HR systems (Workday, Greenhouse, ServiceNow, etc.) ensuring they meet core People team objectives and deliver an excellent employee experience.Ensure data accuracy, security, and compliance, building it into everything delivered.Drive continuous improvement and stay abreast of emerging technologies.Deliver system updates, enhancements, and best practices to end-users, driving adoption through robust change management and enablement practices.Lead the team using operational best practices, agile methods, and collaboratively driving HR Technology policies, procedures, and initiatives.Partner with People stakeholders to deliver new AI driven platforms while adhering to Twilio trust principles and government compliance laws.Qualifications
Required:Proven experience (8+ years) in HR technology leadership roles.Strong knowledge of Workday, Greenhouse, ServiceNow, and other Talent platforms.Ability to lead a global, matrixed organization.Experience establishing HR Tech processes and infrastructure in a high-growth organization, preferably in a high-tech industry.Strong qualitative and quantitative analysis, HR metrics, and reporting skills.Strong oral and written communication skills, including executive level presentation skills.LocationThis role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA.TravelFor this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic.So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!Twilio is proud to be an equal opportunity employer.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.Apply for this job
* indicates a required field
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