The Sherwin-Williams Company
R&D- Technical Writing Specialist (Remote)
The Sherwin-Williams Company, Dallas, Texas, United States, 75215
Sherwin Williams is seeking a skilled and motivated Remote Technical Training Specialist to join the R&D Team in our General Industrial Division. This role will be essential in aligning procedures and processes across the North America region, focusing on minimizing complexity costs and ensuring product consistency. The ideal candidate will possess strong leadership capabilities and a collaborative mindset to work effectively across various functions while also communicating information effectively.
Job duties include contact with other employees and access to confidential and proprietary information, which may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, and its reputation, as well as to ensure the safety of the Company's staff and business relationships.
Process Alignment and Leadership
Manage on-site processes to create necessary procedures that comply with regional and global standards.Drive the alignment of regional procedures and processes to enhance consistency and efficiency across North America.Regularly update existing procedures to reflect changes in processes, regulations, and best practices.Develop and refine regional procedures as required through cross-functional collaboration.
Complexity Reduction
Identify and implement strategies to reduce complexity costs while improving product consistency.
Training Development and Execution
Organize and conduct training forums to enhance the skills and knowledge of the technical team.Develop and deliver global training programs as needed to align with organizational objectives.
Knowledge Management
Lead efforts to document and capture General Industrial Technical historical knowledge, ensuring vital information is readily accessible.Oversee the management of materials and resources, providing access to technical literature, patents, and business information.Promote and manage knowledge-sharing tools (e.g., Sharepoint, PowerApps, etc.) within the company to enhance usability and effectiveness.Provide user education and support for information services and General Industrial Division Technical knowledge management tools and initiatives.
Consultation and Support
Support Scale-up initiatives, problem-solving initiatives, and color improvements.Adhere to company safety standards at all times.When needed, visit customers and Technical labs to better understand customer conditions, background work on projects, formulation, and impacts of process variance.
BASIC QUALIFICATIONSMust be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status).Bachelor's degree in a Science, Technology, Engineering, or Math field OR Bachelor's in Technical/Professional Writing or Business Administration with 5 years of Laboratory/Operations or Continuous Improvement Experience.5 years of Experience in Technical Writing, Process Management, Knowledge Management, or a related field.Proficiency with Excel, Word, and Sharepoint.
PREFERRED QUALIFICATIONSProcess/Knowledge management and Technical Writing experience in a Chemical/Coatings Laboratory environment.
ATTRIBUTES OF A SUCCESSFUL CANDIDATE* Strong communication (written and verbal) and interpersonal skills* Ability to simplify complex information and processes* Ability to effectively prioritize and execute tasks.* Excellent organization and planning skills* Team-oriented and skilled in working within a collaborative environment* Able to adapt and change quickly in response to new situations/demands* Technical writing skills* Ability to tailor communications to fit the needs of the audience
Travel Requirements:
50%Remote
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Job duties include contact with other employees and access to confidential and proprietary information, which may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, and its reputation, as well as to ensure the safety of the Company's staff and business relationships.
Process Alignment and Leadership
Manage on-site processes to create necessary procedures that comply with regional and global standards.Drive the alignment of regional procedures and processes to enhance consistency and efficiency across North America.Regularly update existing procedures to reflect changes in processes, regulations, and best practices.Develop and refine regional procedures as required through cross-functional collaboration.
Complexity Reduction
Identify and implement strategies to reduce complexity costs while improving product consistency.
Training Development and Execution
Organize and conduct training forums to enhance the skills and knowledge of the technical team.Develop and deliver global training programs as needed to align with organizational objectives.
Knowledge Management
Lead efforts to document and capture General Industrial Technical historical knowledge, ensuring vital information is readily accessible.Oversee the management of materials and resources, providing access to technical literature, patents, and business information.Promote and manage knowledge-sharing tools (e.g., Sharepoint, PowerApps, etc.) within the company to enhance usability and effectiveness.Provide user education and support for information services and General Industrial Division Technical knowledge management tools and initiatives.
Consultation and Support
Support Scale-up initiatives, problem-solving initiatives, and color improvements.Adhere to company safety standards at all times.When needed, visit customers and Technical labs to better understand customer conditions, background work on projects, formulation, and impacts of process variance.
BASIC QUALIFICATIONSMust be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status).Bachelor's degree in a Science, Technology, Engineering, or Math field OR Bachelor's in Technical/Professional Writing or Business Administration with 5 years of Laboratory/Operations or Continuous Improvement Experience.5 years of Experience in Technical Writing, Process Management, Knowledge Management, or a related field.Proficiency with Excel, Word, and Sharepoint.
PREFERRED QUALIFICATIONSProcess/Knowledge management and Technical Writing experience in a Chemical/Coatings Laboratory environment.
ATTRIBUTES OF A SUCCESSFUL CANDIDATE* Strong communication (written and verbal) and interpersonal skills* Ability to simplify complex information and processes* Ability to effectively prioritize and execute tasks.* Excellent organization and planning skills* Team-oriented and skilled in working within a collaborative environment* Able to adapt and change quickly in response to new situations/demands* Technical writing skills* Ability to tailor communications to fit the needs of the audience
Travel Requirements:
50%Remote
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