Skilz for Kids
Sales Lead
Skilz for Kids, Naperville, Illinois, United States, 60564
Job Title:
Sales Lead
Reports To:
General Manager
Travel:
Local Travel Required
Compensation:
TBD by AD
The Sales Leader plays an important role in accelerating growth for a territory of KidStrong Centers. This position is responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. The Sales Lead will demonstrate a deep understanding and passion for the KidStrong brand and curriculum to meet and exceed sales goals. A laser focus on lead generation and follow-up is essential. Flawless maintenance of company-generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required.
This is not a 9a-5p job. To be successful, the Sales Lead must make calls and interact with parents when they are available (mornings, evenings, and weekends). This role is based out of a location TBD by the Area Developer (5 days a week) and will spend at least 1 shift per week in the center. Additionally, this role will go out into the community spreading the word about KidStrong! Flexibility in availability is required.
RESPONSIBILITIES:
Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is typical effort). Execute sound communication with the centers to ensure observations, trials, and new members receive a world-class experience. Self-management and motivation to exceed KidStrong sales targets. Oversee the sales process and systems. Manage sales data and present assessments of sales results and plans to drive overall portfolio performance. Work closely with Area Developer and Director on scheduling observations, trials, and enrollments by managing and following up on inbound leads. Respond and follow through in a timely manner with all KidStrong owner requests and client/lead requests. Provide and maintain the highest level of customer service beyond the sale to protect brand integrity. Create and implement quarterly community engagement plans to drive lead generation and support brand awareness. Proactively source partnerships and corporate sales opportunities. Support center-level initiatives such as center maintenance and training. Work 4 weekdays and 1 weekend day with the following schedule:
Monday-Thursday 3:00pm-7:00pm Saturday 9:00am-1:00pm
Maintain dependable attendance to team meetings and community events. QUALIFICATIONS:
2+ years of experience in health, fitness, or hospitality sales preferred. Availability to work the required schedule; this is not a 9a-5p job. Experience with systems like ZenPlanner, Sales Messenger, HubSpot, Google Sheets/Docs/Slides, and auto dialer systems preferred. Prior experience in outbound phone sales is strongly preferred (200+ calls/day is typical effort). Proven track record of exceeding sales targets/quota. Strong sales mentality and comfort with outbound sales efforts. Excellent verbal and written communication skills. Strong work ethic, integrity, and professional demeanor. Practical work experience using Microsoft Office Products. Prior CRM experience (Salesforce, etc.) is strongly preferred. Supervisory Responsibilities:
This position will not directly supervise any employees.
Sphere of Interaction:
The Sales Lead will work closely with other Sales Managers, Directors within the Region, KidStrong families, and potential members.
DNA / Competencies:
Competitive: Strong internal drive and desire to grow the KidStrong member base. Result Driven Communication: Speaks clearly and persuasively in positive or negative situations. Responds well to questions; listens and gets clarification. Demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar. Passionate/Professional: Approaches others positively and treats them with respect. Maintains a positive presence under pressure. Accepts responsibility for own actions; exhibits high level of ownership. Follows through on commitments. Gives and welcomes feedback. Organized: Prioritizes and plans work activities; develops realistic action plans. Sets goals and objectives. Focused on plan and execution to deliver results in a timely manner. Embraces innovation and a quickly-changing landscape. Resilient: Optimistic; solution-based mindset. Strong rebound after setbacks and welcomes learning opportunities. Active Listener: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Contributes to building a positive team spirit; supports everyone's efforts to succeed. Puts the success of the team above own interests; able to build morale and group commitments to goals and objectives. Community Builder: Innate desire to care for and connect with KidStrong families. Represents KidStrong with pride and passion in the community at all times.
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Sales Lead
Reports To:
General Manager
Travel:
Local Travel Required
Compensation:
TBD by AD
The Sales Leader plays an important role in accelerating growth for a territory of KidStrong Centers. This position is responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. The Sales Lead will demonstrate a deep understanding and passion for the KidStrong brand and curriculum to meet and exceed sales goals. A laser focus on lead generation and follow-up is essential. Flawless maintenance of company-generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required.
This is not a 9a-5p job. To be successful, the Sales Lead must make calls and interact with parents when they are available (mornings, evenings, and weekends). This role is based out of a location TBD by the Area Developer (5 days a week) and will spend at least 1 shift per week in the center. Additionally, this role will go out into the community spreading the word about KidStrong! Flexibility in availability is required.
RESPONSIBILITIES:
Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is typical effort). Execute sound communication with the centers to ensure observations, trials, and new members receive a world-class experience. Self-management and motivation to exceed KidStrong sales targets. Oversee the sales process and systems. Manage sales data and present assessments of sales results and plans to drive overall portfolio performance. Work closely with Area Developer and Director on scheduling observations, trials, and enrollments by managing and following up on inbound leads. Respond and follow through in a timely manner with all KidStrong owner requests and client/lead requests. Provide and maintain the highest level of customer service beyond the sale to protect brand integrity. Create and implement quarterly community engagement plans to drive lead generation and support brand awareness. Proactively source partnerships and corporate sales opportunities. Support center-level initiatives such as center maintenance and training. Work 4 weekdays and 1 weekend day with the following schedule:
Monday-Thursday 3:00pm-7:00pm Saturday 9:00am-1:00pm
Maintain dependable attendance to team meetings and community events. QUALIFICATIONS:
2+ years of experience in health, fitness, or hospitality sales preferred. Availability to work the required schedule; this is not a 9a-5p job. Experience with systems like ZenPlanner, Sales Messenger, HubSpot, Google Sheets/Docs/Slides, and auto dialer systems preferred. Prior experience in outbound phone sales is strongly preferred (200+ calls/day is typical effort). Proven track record of exceeding sales targets/quota. Strong sales mentality and comfort with outbound sales efforts. Excellent verbal and written communication skills. Strong work ethic, integrity, and professional demeanor. Practical work experience using Microsoft Office Products. Prior CRM experience (Salesforce, etc.) is strongly preferred. Supervisory Responsibilities:
This position will not directly supervise any employees.
Sphere of Interaction:
The Sales Lead will work closely with other Sales Managers, Directors within the Region, KidStrong families, and potential members.
DNA / Competencies:
Competitive: Strong internal drive and desire to grow the KidStrong member base. Result Driven Communication: Speaks clearly and persuasively in positive or negative situations. Responds well to questions; listens and gets clarification. Demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar. Passionate/Professional: Approaches others positively and treats them with respect. Maintains a positive presence under pressure. Accepts responsibility for own actions; exhibits high level of ownership. Follows through on commitments. Gives and welcomes feedback. Organized: Prioritizes and plans work activities; develops realistic action plans. Sets goals and objectives. Focused on plan and execution to deliver results in a timely manner. Embraces innovation and a quickly-changing landscape. Resilient: Optimistic; solution-based mindset. Strong rebound after setbacks and welcomes learning opportunities. Active Listener: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Contributes to building a positive team spirit; supports everyone's efforts to succeed. Puts the success of the team above own interests; able to build morale and group commitments to goals and objectives. Community Builder: Innate desire to care for and connect with KidStrong families. Represents KidStrong with pride and passion in the community at all times.
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