Highbrow LLC
Digital Apps SRE
Highbrow LLC, Berkeley Heights, New Jersey, us, 07922
Job Title: Digital Apps SREJob ID: 2024-12921
Job Location: Berkeley Heights NJ
Job Travel Location(s):
# Positions: 1
Employment Type: W2
Duration:Long Term
# of Layers:0
Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers
Key Technology:Web Servers, Linux, JBoss, WildFly
Job Responsibilities:
Provide hands-on support for existing environments to include performance of the following related tasks: software installation, patch installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments.
Provide 24×7 support of production Internet applications on a rotating basis.
Point of escalation for application support to diagnose and resolve complex customer issues in accessing the Portal and Web Services environments.
Drive Incident crisis technical bridges and/or management bridges, as required and leverages experience and organizational knowledge to reduce MTTR.
Work with Change Management/ Release Managers to review proposed change events for production.
Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendations for performance and capacity improvements.
Document install-defects and assign severity to the problems that occurred. After fallback, perform postmortem to identify root cause analysis (RCA).
Participate in internal and external audits, as required by management.
Work closely with Engineering to ensure all relevant KPI’s are implemented within the monitoring framework.
Escalate issues to the technology, operations, and/or vendor(s) where appropriate.
Ensure database/application controls and procedures remain compliant with Corporate IT risk.
Support Disaster Recovery tests and live recovery for all production environments.
Skills and Experience Required:Required :-Need only US Citizen and GC Holder .
Web Servers: Nginx or Apache configurations and reverse proxies
Linux system administration – ability to manage and troubleshoot Linux systems and services, bash scripting
JBoss or WildFly Administration experience
Experience working with third-party vendors
Able to participate in On-Call rotation
Desired:
Containerization technologies: Docker, Kubernetes
Continuous Integration / Continuous Delivery tools: Azure DevOps, Jenkins
Networking: solid understanding of routing and networking concepts
Experience working in an Agile development environment
Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow
Education:
Bachelor’s degree required; relevant, equivalent work experience may be substituted for degree requirement
#J-18808-Ljbffr
Job Location: Berkeley Heights NJ
Job Travel Location(s):
# Positions: 1
Employment Type: W2
Duration:Long Term
# of Layers:0
Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers
Key Technology:Web Servers, Linux, JBoss, WildFly
Job Responsibilities:
Provide hands-on support for existing environments to include performance of the following related tasks: software installation, patch installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments.
Provide 24×7 support of production Internet applications on a rotating basis.
Point of escalation for application support to diagnose and resolve complex customer issues in accessing the Portal and Web Services environments.
Drive Incident crisis technical bridges and/or management bridges, as required and leverages experience and organizational knowledge to reduce MTTR.
Work with Change Management/ Release Managers to review proposed change events for production.
Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendations for performance and capacity improvements.
Document install-defects and assign severity to the problems that occurred. After fallback, perform postmortem to identify root cause analysis (RCA).
Participate in internal and external audits, as required by management.
Work closely with Engineering to ensure all relevant KPI’s are implemented within the monitoring framework.
Escalate issues to the technology, operations, and/or vendor(s) where appropriate.
Ensure database/application controls and procedures remain compliant with Corporate IT risk.
Support Disaster Recovery tests and live recovery for all production environments.
Skills and Experience Required:Required :-Need only US Citizen and GC Holder .
Web Servers: Nginx or Apache configurations and reverse proxies
Linux system administration – ability to manage and troubleshoot Linux systems and services, bash scripting
JBoss or WildFly Administration experience
Experience working with third-party vendors
Able to participate in On-Call rotation
Desired:
Containerization technologies: Docker, Kubernetes
Continuous Integration / Continuous Delivery tools: Azure DevOps, Jenkins
Networking: solid understanding of routing and networking concepts
Experience working in an Agile development environment
Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow
Education:
Bachelor’s degree required; relevant, equivalent work experience may be substituted for degree requirement
#J-18808-Ljbffr