Northwestern Medicine
Senior Application Analyst, Epic Beacon
Northwestern Medicine, Chicago, Illinois, United States, 60290
DescriptionThe
Senior Application Analyst
reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:Leveraging AI, automation, and rollout of advanced cyber controls that support digital transformation strategiesImplementing advanced technologies in clinical and administrative areasFurthering development of the end-user support model to help enhance modern infrastructureResponsibilities:Support and maintain assigned services and systemsMonitor, analyze, and plan upgradesMonitor the production issue queue and resolve issues while maintaining our Customer Service Level Agreements.Lead and execute project tasks as assignedAdhere to and enhance quality assurance standards, systems development, and delivery methodologies.Contribute to ongoing processes to integrate end-user requests with software functionality.Analyze and provide recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use.Demonstrate diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.Participate in on-call rotationCreate and maintain technical documentation and architecture diagramsQualificationsRequired:Bachelor’s degree or equivalent years of experience5+ years of experience in core disciplineEqual OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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Senior Application Analyst
reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:Leveraging AI, automation, and rollout of advanced cyber controls that support digital transformation strategiesImplementing advanced technologies in clinical and administrative areasFurthering development of the end-user support model to help enhance modern infrastructureResponsibilities:Support and maintain assigned services and systemsMonitor, analyze, and plan upgradesMonitor the production issue queue and resolve issues while maintaining our Customer Service Level Agreements.Lead and execute project tasks as assignedAdhere to and enhance quality assurance standards, systems development, and delivery methodologies.Contribute to ongoing processes to integrate end-user requests with software functionality.Analyze and provide recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use.Demonstrate diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.Participate in on-call rotationCreate and maintain technical documentation and architecture diagramsQualificationsRequired:Bachelor’s degree or equivalent years of experience5+ years of experience in core disciplineEqual OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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