Albertsons Companies
Senior Manager, Loyalty Finance & Analytics
Albertsons Companies, Boise, Idaho, United States, 83708
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
What you will be doing
This role will play a pivotal part in gathering, organizing, and presenting data used to drive Loyalty growth initiatives and improve the customer's experience and business performance. You will provide key analytics and reporting to inform future direction for the loyalty programs Banner4U, Rewards and FreshPass. You will create insights to influence various business units within Albertsons to participate in the loyalty journey.
The position will be based in Boise, ID or Pleasanton, CA.
Main responsibilities
Perform quantitative and qualitative analyses to build support for strategic growth and new product tools.
Generate insights and recommendations based on campaign performance results and program KPIs.
Create dashboards and reports that highlight key business indicators.
Work independently or collaborate with other global analytics functions, in the following areas: customer relationship management, campaign response, and customer satisfaction.
Provide analytical support to ad-hoc cross-functional projects.
Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making.
Create presentations that showcase the business value and rationale of rolling out new loyalty initiatives. Be able to tailor the presentations to various audiences (business units, executives) based on their needs.
Acquire solid understanding of Albertson's Safeway business and proactively look for ways to provide analytical solutions to business issues.
Utilize knowledge and experience with SQL, Excel and Dashboarding tools (Tableau, PowerBI, etc.) to solve business problems.
What we are searching for
Excellent communication skills with respect to translating business needs into a data analysis approach and translating analysis results back into business terms.
Ability to frame problems, dive deep into analyzing complex data sets, evaluate implications and communicate insights.
Strong interpersonal skills with the ability to work effectively in a matrixed organization.
Result-oriented approach and ability to work efficiently within deadlines.
Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results.
Proactive, always looking ahead and anticipating consumers & business needs and challenges.
Flexible self-starter who flourishes in a dynamic environment; must be able to work with minimal direction.
High energy, intellectual curiosity, and passion for problem-solving and comfort with ambiguity.
We believe the successful candidate has these qualifications and experience:
Bachelor's or Master's degree (preferred) in Finance, Accounting, Business, Economics, Information Systems, Statistics or Mathematics.
5-8 years of experience in Finance or Analytics related field.
Advanced knowledge of Excel and experience in data analysis or financial modeling.
Intermediate experience with SQL and a relevant database platform (Snowflake, Teradata, Databricks, etc.).
GCP (Big Query), Power BI and Hyperion Essbase a plus.
Experience in a Marketing, Merchandising or Customer Analytics environment is highly preferred.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer.
#J-18808-Ljbffr
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
What you will be doing
This role will play a pivotal part in gathering, organizing, and presenting data used to drive Loyalty growth initiatives and improve the customer's experience and business performance. You will provide key analytics and reporting to inform future direction for the loyalty programs Banner4U, Rewards and FreshPass. You will create insights to influence various business units within Albertsons to participate in the loyalty journey.
The position will be based in Boise, ID or Pleasanton, CA.
Main responsibilities
Perform quantitative and qualitative analyses to build support for strategic growth and new product tools.
Generate insights and recommendations based on campaign performance results and program KPIs.
Create dashboards and reports that highlight key business indicators.
Work independently or collaborate with other global analytics functions, in the following areas: customer relationship management, campaign response, and customer satisfaction.
Provide analytical support to ad-hoc cross-functional projects.
Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making.
Create presentations that showcase the business value and rationale of rolling out new loyalty initiatives. Be able to tailor the presentations to various audiences (business units, executives) based on their needs.
Acquire solid understanding of Albertson's Safeway business and proactively look for ways to provide analytical solutions to business issues.
Utilize knowledge and experience with SQL, Excel and Dashboarding tools (Tableau, PowerBI, etc.) to solve business problems.
What we are searching for
Excellent communication skills with respect to translating business needs into a data analysis approach and translating analysis results back into business terms.
Ability to frame problems, dive deep into analyzing complex data sets, evaluate implications and communicate insights.
Strong interpersonal skills with the ability to work effectively in a matrixed organization.
Result-oriented approach and ability to work efficiently within deadlines.
Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results.
Proactive, always looking ahead and anticipating consumers & business needs and challenges.
Flexible self-starter who flourishes in a dynamic environment; must be able to work with minimal direction.
High energy, intellectual curiosity, and passion for problem-solving and comfort with ambiguity.
We believe the successful candidate has these qualifications and experience:
Bachelor's or Master's degree (preferred) in Finance, Accounting, Business, Economics, Information Systems, Statistics or Mathematics.
5-8 years of experience in Finance or Analytics related field.
Advanced knowledge of Excel and experience in data analysis or financial modeling.
Intermediate experience with SQL and a relevant database platform (Snowflake, Teradata, Databricks, etc.).
GCP (Big Query), Power BI and Hyperion Essbase a plus.
Experience in a Marketing, Merchandising or Customer Analytics environment is highly preferred.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer.
#J-18808-Ljbffr