Resort General Manager - Mountain Run at Boyne

Bluegreen Vacations is hiring a Resort (General) Manager at Mountain Run at Boyne in Boyne Falls, MI.Nestled within the wooded beauty of northern Michigan, Boyne Mountain is a prime destination for downhill and cross-country skiers and snowboarders. As the Resort General Manager, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.Location : 3230 Mountain Edge Road; Boyne Falls, MI 49713BENEFITS YOU'LL ENJOY:Generous Paid Time Off401K with matchPaid HolidaysMedical, Dental, Vision InsurancePaid Parental LeaveInternal Growth and Career PathingTuition ReimbursementSafe and Fun Work EnvironmentEmployee Discounts Including Childcare, Hotels and morePOSITION DETAILS:As a Resort Manager, you will manage the Resort's daily operation, maintain established costs and quality standards.Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.Ensure the highest customer service level to current and prospective owners and guests.Manage and achieve all areas of budgets by implementing proper controls.Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations.Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.WHAT YOU'LL BRING:Bachelor's Degree strongly preferredAbility to work evenings, weekends, and holidays as operation needs dictate.5+ years of hospitality and a minimum of 1+ years in an Assistant General Manager or General Manager role.Prior leadership experience in both front of the house and back of the house operations.Timeshare knowledge preferredExperience with developing financial budgets.You have a track record passing Quality Assurance, Loss Prevention Internal Audits.

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