NYC Department of Small Business Services
Chief Employer Engagement Officer/Business Partnerships for NYC Workforce Progra
NYC Department of Small Business Services, New York, New York, us, 10261
Agency Description
The
NYC Department of Small Business Services (SBS)
helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
Job Description
The
Division of Citywide Workforce Opportunity (CWO)
of the NYC Department of Small Business Services (SBS) is responsible for connecting nearly 100,000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives. Much of this work is conducted through a network of 18 Workforce1 (WF1) career centers, operated in all five boroughs by workforce development providers under contract with SBS, that provide career services such as resume help, interviewing workshops, and one-on-one career counseling, as well as direct connections to employment.
CWO also oversees more than a dozen occupational training programs, in such areas as tech, health care, and construction, that are offered in collaboration with higher education institutions and non-profit training providers. At the core of CWO’s mission is reaching and serving jobseekers who have traditionally been underserved and have not had ready access to employment and training opportunities.
To better meet the needs of jobseekers and employers we serve, CWO recently created the Employer and Sector-based Engagement Team (ESBE). Led by the
Chief Employer Engagement Officer (CEEO) , ESBE is responsible for strengthening existing and building new relationships and partnerships with employers (public, private, non-profit), as well as organizations that support employers (such as trade associations and chambers of commerce), to increase and diversify the employment opportunities offered to jobseekers through the WF1 system.
Reporting to the Deputy Commissioner for Citywide Workforce Opportunity, the CEEO will:
Oversee the day-to-day operations of ESBE; mentor SBS staff as well as center-based staff employed by contracted providers; ensure that annual team goals developed with the Deputy Commissioner are met.
Direct all CWO employer engagement activities; serve as lead contact for enhancing existing and building new relationships with employers, especially those employing more than 500 employees, in the public, non-profit, and private sectors.
Work with colleagues across other SBS divisions, the NYC Economic Development Corporation, and other city agencies to identify potential employer partners.
Serve as lead CWO contact with the Industry Partnerships Team at the Mayor’s Office of Talent and Workforce Development.
Organize and lead industry knowledge sessions with sector experts.
With Deputy Commissioner and other members of CWO leadership team, develop a strategy that significantly expands the number of businesses that CWO and WF1 centers engage with.
In collaboration with SBS’ Marketing and Communications team, develop a value proposition and pitch for employers.
Track and analyze system business development and hiring activities using Dynamics and Worksource1.
Develop curricula for and lead training sessions for new and existing sales/business development staff within CWO and the WF1 system.
Serve as a member of CWO’s senior leadership team; represent Division at meetings and conferences.
Perform other duties as assigned.
Minimum Qualifications
A baccalaureate degree from an accredited college and at least 5 years of combined full-time experience in any of the following: leading or managing in-house business development and sales/marketing activities; providing external business development, sales/marketing, strategic planning, or management consulting services to employer clients; serving in a leadership role at a trade/professional association, BID, economic development organization, or similar group; or related experience.
Preferred Skills- Proven sales, marketing, and relationship-building acumen ability to thrive in all types of business settings (public, private, non-profit) and to “close the deal.”- Exceptional written and verbal communication skills ability to effectively speak and make presentations in front of large groups.- Strong customer service and interpersonal skills ability to work in a team environment.- Strategic mindset, entrepreneurial spirit, and can-do approach excellent research, analytical, and problem-solving skills.- Knowledge of the business landscape in New York City, including key stakeholders and high-growth industries.- Familiarity with city government and the workforce development landscape in NYC.- Meticulous attention to detail.- Ability to work efficiently under pressure against tight deadlines.- Ability to actively listen and synthesize information proficient in utilizing quantitative and qualitative data.- Ability to handle sensitive and confidential matters with discretion and tact.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
Residency Requirement
New York City residency is generally required within 90 days of appointment.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status.
Job Type:
Full-time
Pay:
$95,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
New York, NY 10006 (Required)
Work Location:
In person
#J-18808-Ljbffr
The
NYC Department of Small Business Services (SBS)
helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
Job Description
The
Division of Citywide Workforce Opportunity (CWO)
of the NYC Department of Small Business Services (SBS) is responsible for connecting nearly 100,000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives. Much of this work is conducted through a network of 18 Workforce1 (WF1) career centers, operated in all five boroughs by workforce development providers under contract with SBS, that provide career services such as resume help, interviewing workshops, and one-on-one career counseling, as well as direct connections to employment.
CWO also oversees more than a dozen occupational training programs, in such areas as tech, health care, and construction, that are offered in collaboration with higher education institutions and non-profit training providers. At the core of CWO’s mission is reaching and serving jobseekers who have traditionally been underserved and have not had ready access to employment and training opportunities.
To better meet the needs of jobseekers and employers we serve, CWO recently created the Employer and Sector-based Engagement Team (ESBE). Led by the
Chief Employer Engagement Officer (CEEO) , ESBE is responsible for strengthening existing and building new relationships and partnerships with employers (public, private, non-profit), as well as organizations that support employers (such as trade associations and chambers of commerce), to increase and diversify the employment opportunities offered to jobseekers through the WF1 system.
Reporting to the Deputy Commissioner for Citywide Workforce Opportunity, the CEEO will:
Oversee the day-to-day operations of ESBE; mentor SBS staff as well as center-based staff employed by contracted providers; ensure that annual team goals developed with the Deputy Commissioner are met.
Direct all CWO employer engagement activities; serve as lead contact for enhancing existing and building new relationships with employers, especially those employing more than 500 employees, in the public, non-profit, and private sectors.
Work with colleagues across other SBS divisions, the NYC Economic Development Corporation, and other city agencies to identify potential employer partners.
Serve as lead CWO contact with the Industry Partnerships Team at the Mayor’s Office of Talent and Workforce Development.
Organize and lead industry knowledge sessions with sector experts.
With Deputy Commissioner and other members of CWO leadership team, develop a strategy that significantly expands the number of businesses that CWO and WF1 centers engage with.
In collaboration with SBS’ Marketing and Communications team, develop a value proposition and pitch for employers.
Track and analyze system business development and hiring activities using Dynamics and Worksource1.
Develop curricula for and lead training sessions for new and existing sales/business development staff within CWO and the WF1 system.
Serve as a member of CWO’s senior leadership team; represent Division at meetings and conferences.
Perform other duties as assigned.
Minimum Qualifications
A baccalaureate degree from an accredited college and at least 5 years of combined full-time experience in any of the following: leading or managing in-house business development and sales/marketing activities; providing external business development, sales/marketing, strategic planning, or management consulting services to employer clients; serving in a leadership role at a trade/professional association, BID, economic development organization, or similar group; or related experience.
Preferred Skills- Proven sales, marketing, and relationship-building acumen ability to thrive in all types of business settings (public, private, non-profit) and to “close the deal.”- Exceptional written and verbal communication skills ability to effectively speak and make presentations in front of large groups.- Strong customer service and interpersonal skills ability to work in a team environment.- Strategic mindset, entrepreneurial spirit, and can-do approach excellent research, analytical, and problem-solving skills.- Knowledge of the business landscape in New York City, including key stakeholders and high-growth industries.- Familiarity with city government and the workforce development landscape in NYC.- Meticulous attention to detail.- Ability to work efficiently under pressure against tight deadlines.- Ability to actively listen and synthesize information proficient in utilizing quantitative and qualitative data.- Ability to handle sensitive and confidential matters with discretion and tact.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
Residency Requirement
New York City residency is generally required within 90 days of appointment.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status.
Job Type:
Full-time
Pay:
$95,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
New York, NY 10006 (Required)
Work Location:
In person
#J-18808-Ljbffr