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University of California San Francisco

Identity (IAM) Manager

University of California San Francisco, San Francisco, California, United States, 94199


The IAM (Identity) Manager will oversee the University's initiatives in managing digital identities and ensuring appropriate access controls. They will be accountable for coordinating the creation and maintenance of University IDs for faculty, staff, and students, as well as managing the IAM infrastructure to ensure secure and efficient access to information systems and resources. This role will involve partnering with various UCSF departments (academic, medical, research, and administrative), implementing best practices, and leveraging technologies for identity lifecycle management. Additionally, they will partner with Security Operations to address security incidents related to identity and access, striving for continuous process improvements. The IAM Identity Manager will be an advocate and facilitator reinforcing the need for managing digital identities across the UCSF enterprise through hands-on support activities.

The IAM Manager will be accountable for monitoring, detecting, and safeguarding the security of data, systems, and networks. This role involves planning, configuring, designing, developing, implementing, and maintaining tools, systems, and procedures to uphold the integrity, reliability, and security of data, systems, and networks.

The IAM Manager will provide direct supervision to professionals or skilled technical employees, facilitating identity governance and administration. They will act as an advisor, evaluating and resolving problems, interpreting policies (e.g., fiscal management, HR, contracts and grants, resource management), and demonstrating subject matter expertise. Additionally, the Manager will supervise staff to ensure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and outcomes.

In this role, the IAM Manager will receive assignments with specified outcomes and goals, providing direction to staff according to established policies and management guidance. They will administer policies affecting subordinate staff, recommend changes to department policies and practices, and identify and reply to risks accordingly.

The IAM Manager will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values.

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