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Kroccenterhawaii

Director of Operations »

Kroccenterhawaii, Ewa Beach, Hawaii, United States, 96706


Job Category:

Other Professionals & ManagersRequisition Number:

DIREC017612Apply nowPosted: October 10, 2024Full-TimeOn-siteLocations

Showing 1 locationRay and Joan Kroc Corps Community CenterJob Description - 10/10/2024POSITION TITLE:

Director of OperationsDEPARTMENT:

Ray and Joan Kroc Corps Community Center (RJKCCC)SUPERVISOR:

Center DirectorFLSA STATUS:

ExemptCLASSIFICATION:

Full Time, Salary Range $75,000 - $85,000GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is the spiritual, emotional, and physical regeneration of all people.POSITION SUMMARY:The Director of Operations has the responsibility to assist the Center Director in successfully leading all areas of the daily operations of The Salvation Army Ray and Joan Kroc Corps Community Center (Kroc Center) in Hawaii, with a particular focus on Operations, including but not limited to: Hospitality and Member Services, Facility Upkeep, Food & Beverage Service, Rentals and Special Events, Contracts, Corporate Compliance, Risk Management, and other duties as assigned.The Director of Operations will coordinate the aforementioned activities throughout the Kroc Center in an efficient and consistent manner. In the absence of the Administrator, Center Director, the Director of Operations has full and direct responsibility for all venues of Kroc Center operations and programs as assigned by the Administrator. The Director of Operations advises and makes recommendations to the Administrator and Center Director regarding overall departmental and organizational goals, objectives, programs, procedures, and policies.REQUIRED EDUCATION AND EXPERIENCE:Bachelor of Arts or Sciences degree in Business, Hospitality, Engineering or related field, or equivalent experience.5 to 10 years of extensive supervisory experience, preferably in a Business, Program, or Corps setting.More than 5 years of experience working within a multi-faceted church, business or non-profit that has numerous programs and services, supervising and managing large teams including direct supervision of management-level teams.Minimum of 5 years of experience in budget preparation, fiscal management, evaluating, presenting, and reporting financial information to executive teams and external stakeholders.Minimum 5 years of experience in business development, planning and management.Ability to effectively understand, reflect and communicate the Christian principles, mission, goals, and strengths of The Salvation Army and The Salvation Army Ray and Joan Kroc Corps Community Center.Excellent oral and written communication skills.Strong motivational, management and proven leadership skills.PREFERRED REQUIREMENTS:B.A. Business Administration or MBAESSENTIAL FUNCTIONS:The Director of Operations is responsible for directing all aspects of Kroc Center Operations and will support initiatives or projects assigned by the Center Director.The Director of Operations will be responsible for the day-to-day operations of the center, including but not limited to: Hospitality and Member Services, Facility Upkeep, Food & Beverage Services, Corporate Compliance, Risk Management, Contracts, Venue Rentals, Special Events, and other duties as assigned.The Director of Operations will directly supervise the Facility Manager, Kitchen Manager, Café Manager, Sales & Events Manager, Member Services Manager, and Operations Coordinator.Oversees the preparation and implementation of overarching operational goals.Directly responsible for the Operations Budget and gives input to the overall Kroc Center budget.Risk Management. Oversees Kroc-wide Safety Program.Hosts weekly Operations meetings to plan, discuss, communicate and coordinate ongoing activities throughout the center.Meets regularly with the Center Director to make recommendations for repairs, remodeling, and replacement of facilities and equipment.As part of the Executive Leadership Team (ELT), facilitates and provides coaching and training to all managers.Maintains clear channels of communication with the Administrator, other Directors, support staff, and necessary personnel.MENTAL DEMANDS:Must have excellent customer service standards and skills.Must have the ability to manage multiple projects and work with multiple departments.Ability to handle security and crisis situations in a calm and effective manner.Detail oriented and attention to detail.PHYSICAL DEMANDS:The position requires a high degree of energy, physical fitness, and endurance. Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, and prolonged standing and walking. Must be able to frequently lift and/or move up to 50 pounds.COMMUNICATION DEMANDS:The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; requires responding to written or verbal requests of co-workers, clients, and vendors.DESCRIPTION OF WORK ENVIRONMENT:Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.EQUIPMENT NEEDS:Personal VehicleCERTIFICATES & LICENSES:Current CPR and AED certificates may be acquired after employment.The candidate chosen for this position must have a valid driver’s license and insured transportation.CLEARANCES:The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment.

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