Whiskey Hill Brewing Co.
General Manager- Mount Prospect Location: IL-Westmont-60559 Full / Part Time
Whiskey Hill Brewing Co., Mount Prospect, Illinois, United States, 60056
We are looking for an experienced and passionate Restaurant General Manager to join our team.As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.To be successful as a Restaurant General Manager, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.JOB DUTIES:
Manage and oversee the entire restaurant operationDeliver exceptional guest servicesEnsuring guest satisfactionPlan new and update existing menusPlan and develop the overall restaurant marketing strategyManage restaurant’s tech stackRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTerminate employees when necessaryTraining and evaluate staff performanceManage food cost, forecast requirements, and maintain inventoryManage restaurant supplies including smallwaresControl costs and minimize wasteCreate and nurture a positive working environmentImplement innovative strategies to improve productivity, sales, and food qualityExtensive knowledge of Craft Beer and CocktailsJOB REQUIREMENTS:
Ideally, 5+ years of experience as a Restaurant General Manager or similar roleIdeally, 5+ years of experience in customer service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational, and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsCulinary school diploma or BS degree in Business AdministrationComplete our short application today!
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Manage and oversee the entire restaurant operationDeliver exceptional guest servicesEnsuring guest satisfactionPlan new and update existing menusPlan and develop the overall restaurant marketing strategyManage restaurant’s tech stackRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTerminate employees when necessaryTraining and evaluate staff performanceManage food cost, forecast requirements, and maintain inventoryManage restaurant supplies including smallwaresControl costs and minimize wasteCreate and nurture a positive working environmentImplement innovative strategies to improve productivity, sales, and food qualityExtensive knowledge of Craft Beer and CocktailsJOB REQUIREMENTS:
Ideally, 5+ years of experience as a Restaurant General Manager or similar roleIdeally, 5+ years of experience in customer service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational, and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsCulinary school diploma or BS degree in Business AdministrationComplete our short application today!
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