Boston Public Health Commission
Recovery Services Bureau Director
Boston Public Health Commission, Boston, Massachusetts, us, 02298
PROGRAM/DEPARTMENT DESCRIPTION
Recovery Services Bureau offers comprehensive programming and resources aimed at preventing substance misuse, providing harm reduction services to people who use drugs, and supporting the treatment and recovery for those impacted by substance use disorders. Services for clients are provided at BPHC program locations and through funded partners. Services cover critical gaps in the continuum of care including comprehensive drug user health services and naloxone distribution, street outreach, long-term and transitional residential programming, outpatient services, drop-in spaces, access to treatment, a peer recovery center, youth prevention and advocacy, clinical services and housing navigation.
This position provides overall leadership and strategic direction to the Boston Public Health Commission (BPHC) Recovery Services Bureau (RSB), and is responsible for the design, implementation and oversight of all programmatic, fiscal, information systems, personnel, quality control, and evaluation components. They serve as an active member of the BPHC senior leadership team and work in a collaborative and confidential capacity with the BPHC Executive Office, Human Resources, Labor & Employment, Administration & Finance, and Communications. The Bureau Director also works closely with other BPHC Offices and Centers, including the Office of Racial Equity and Community Engagement; Center for Public Health Science and Innovation; Center for Behavioral Health & Wellness; and more. This role ensures that the Bureau's programs leverage collaborative opportunities within the bureau and with all other BPHC Bureaus, including Homeless Services; Community Initiatives; Infectious Disease; Child, Adolescent, and Family Health; and Boston Emergency Medical Services (EMS). Additionally, the Bureau Director represents BPHC in the broader substance use prevention, treatment and harm reduction provider network both in the City of Boston and the Commonwealth of Massachusetts through planning, strategic initiatives, and funding opportunities.
DUTIES
Key duties and responsibilities fall under four categories outlined below: 1) program design and strategic development; 2) management and supervision; 3) general administration; and 4) fiscal management. This position will also carry out other duties as required by the evolving nature of responding to substance use-related needs in the City of Boston.
Additionally, all positions at BPHC shall work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
1) Program Design and Strategic Development
Provide leadership and strategic guidance to a variety of programs and services run by BPHC Recovery Services to provide compassionate and evidence-based substance use services across the continuum of care.
Develop, implement, and evaluate new programs, partnerships, and initiatives related to substance abuse prevention and treatment to address public health needs and service gaps in the City.
Partner with city, state, and consultants as needed to implement strategic initiatives within the Bureau.
Provide strategic guidance on coordinated citywide response to addressing unsheltered homelessness and substance use disorder in Boston.
Establish and develop collaborations with health care providers, housing providers, substance use treatment providers, harm reduction providers, volunteer and nonprofit organizations, advocacy groups, community and consumer groups, community health centers, hospitals and community-based organizations providing care to people who use drugs and are in recovery.
Establish criteria and ongoing engagement for consumers to participate in strategic planning/development of new services and initiatives.
Ensure city, state and federal regulations for funded programs are followed.
Promote collaborations with other BPHC programs and partners at the local, state and federal levels.
Maintain ongoing communication and planning with partners and funders to meet established program needs and new innovations.
Contribute to the scientific, clinical and program literature on substance use and racial equity by participating in surveillance, data collection, research, and evaluation activities.
Represent and promote the Bureau programs within the BPHC, City, state and federal levels, including community events, panels, and conferences.
2) Management and Supervision
Supervise the Associate Bureau Director and other members of the Senior Management team.
Develop staff training, professional development procedures, protocols, and activities to support the development, implementation, and oversight of all clinical and administrative components of the Bureau programs.
Promote a workplace culture that includes staff wellness, reflective process, and trauma-informed support for staff.
Work in a confidential capacity with the Deputy Commissioner and Commissioner of Public Health/Executive Director to address policy, program operations, and personnel related matters.
Make and recommend management and personnel decisions to Human Resources.
Represent management in grievance and arbitration process and hearings.
Recommend, review and assist in creation of proposals for union collective bargaining on behalf of the program.
Develop systems to ensure staff cooperation and adherence to employee performance evaluation requirements.
Serve as primary liaison to Human Resources and Labor & Employment Offices for management activities and union contract negotiations.
Provide a safe environment for staff and clients by collaborating with BPHC Campus Police, Boston Policy Department, Boston EMS, BPHC's Homeless Services Bureau, neighboring Boston Medical Center, and other partners.
3) Fiscal and Contract Management
Develop and oversee the Bureau budget and all financial transactions by working with Bureau Administrator.
Develop and implement long-term sustainability plans for Bureau services and programs across multiple funding streams.
Develop budgets and work plans for new program initiatives.
Partner with Grants Development Office to prepare grants and proposals for external funding sources.
Oversee billing systems and implements procedures for revenue maximization.
Conduct cost effectiveness, cost benefits and cost utility analysis in collaboration with the Finance Office.
Develop RFPs for new initiatives funded by the Bureau, establish new contracts, and ensure ongoing contract monitoring.
Maintain appropriate levels of ongoing communication with funders and respond to established reporting requirements.
4) General Administration
Create, develop and implement policies, including goals, outcomes and process objectives and plans.
Ensure compliance with Bureau administrative policies and procedures.
Participate in planning boards and committees related to clinical and preventive services.
Ensure Bureau program directors and managers complete reports to funders and yearly submission of grants for continued funding.
Perform program evaluations in collaboration with BPHC Center for Public Health Science and Innovation.
Develop and implement procedures for adherence to licensure requirements and federal grant requirements of the programs.
Oversee program physical space needs and develop quality control procedures and staff training for adherence to safety requirements for the service delivery of programs.
Initiate and oversee capital improvements to program buildings in coordination with Property Team.
Perform other duties as assigned by the Deputy Director and Executive Director.
Minimum Qualifications
Bachelor's, Master's or Doctorate Degree in Public Health, Social Work or related field plus 10 years' experience in public health, substance use, or clinical treatment program management experience.
Minimum of five years of demonstrated leadership experience in managing substance-use related clinical and administrative service activities.
Prior experience working with local, state and/or federal government programs.
Demonstrated experience promoting health equity, inclusion, and diversity within workplace and community.
Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.
Ability to work and lead from a strength-based perspective; interact sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, and professional backgrounds.
Ability to set up administrative procedures, to manage an extensive network of substance use programs ranging from prevention, harm reduction, treatment, and recovery.
Ability to successfully institute systems that support leadership and supervision functions across the Bureau.
Demonstrated experience in planning and managing budgets including grants and contracts from city, state, and federal sources.
Demonstrated experience in grant writing and grants management.
Strong verbal and written communication skills, including developing presentations and facilitating meetings.
Experience in utilizing harm reduction principles and practices at all levels of care.
Experience implementing crisis management and trauma-informed care approaches.
Experience with evidence-based approaches in addressing substance use disorder, mental illness, and trauma.
Knowledge of Housing First Philosophy, affordable housing market and resources.
Demonstrated experience working in urban environments and with diverse client and provider populations.
Ability to develop and manage administrative policies and procedures that maximize effectiveness and efficiency of direct service programs.
Ability to successfully lead and manage staff greater than 100 employees.
Bilingual skills a plus.
Knowledge of the City of Boston public health and substance use provider landscape a plus.
Additional Information
City of Boston Residency Required.
A criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties.
Any position that requires an advanced degree will be subject to education verification.
The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
#J-18808-Ljbffr
Recovery Services Bureau offers comprehensive programming and resources aimed at preventing substance misuse, providing harm reduction services to people who use drugs, and supporting the treatment and recovery for those impacted by substance use disorders. Services for clients are provided at BPHC program locations and through funded partners. Services cover critical gaps in the continuum of care including comprehensive drug user health services and naloxone distribution, street outreach, long-term and transitional residential programming, outpatient services, drop-in spaces, access to treatment, a peer recovery center, youth prevention and advocacy, clinical services and housing navigation.
This position provides overall leadership and strategic direction to the Boston Public Health Commission (BPHC) Recovery Services Bureau (RSB), and is responsible for the design, implementation and oversight of all programmatic, fiscal, information systems, personnel, quality control, and evaluation components. They serve as an active member of the BPHC senior leadership team and work in a collaborative and confidential capacity with the BPHC Executive Office, Human Resources, Labor & Employment, Administration & Finance, and Communications. The Bureau Director also works closely with other BPHC Offices and Centers, including the Office of Racial Equity and Community Engagement; Center for Public Health Science and Innovation; Center for Behavioral Health & Wellness; and more. This role ensures that the Bureau's programs leverage collaborative opportunities within the bureau and with all other BPHC Bureaus, including Homeless Services; Community Initiatives; Infectious Disease; Child, Adolescent, and Family Health; and Boston Emergency Medical Services (EMS). Additionally, the Bureau Director represents BPHC in the broader substance use prevention, treatment and harm reduction provider network both in the City of Boston and the Commonwealth of Massachusetts through planning, strategic initiatives, and funding opportunities.
DUTIES
Key duties and responsibilities fall under four categories outlined below: 1) program design and strategic development; 2) management and supervision; 3) general administration; and 4) fiscal management. This position will also carry out other duties as required by the evolving nature of responding to substance use-related needs in the City of Boston.
Additionally, all positions at BPHC shall work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
1) Program Design and Strategic Development
Provide leadership and strategic guidance to a variety of programs and services run by BPHC Recovery Services to provide compassionate and evidence-based substance use services across the continuum of care.
Develop, implement, and evaluate new programs, partnerships, and initiatives related to substance abuse prevention and treatment to address public health needs and service gaps in the City.
Partner with city, state, and consultants as needed to implement strategic initiatives within the Bureau.
Provide strategic guidance on coordinated citywide response to addressing unsheltered homelessness and substance use disorder in Boston.
Establish and develop collaborations with health care providers, housing providers, substance use treatment providers, harm reduction providers, volunteer and nonprofit organizations, advocacy groups, community and consumer groups, community health centers, hospitals and community-based organizations providing care to people who use drugs and are in recovery.
Establish criteria and ongoing engagement for consumers to participate in strategic planning/development of new services and initiatives.
Ensure city, state and federal regulations for funded programs are followed.
Promote collaborations with other BPHC programs and partners at the local, state and federal levels.
Maintain ongoing communication and planning with partners and funders to meet established program needs and new innovations.
Contribute to the scientific, clinical and program literature on substance use and racial equity by participating in surveillance, data collection, research, and evaluation activities.
Represent and promote the Bureau programs within the BPHC, City, state and federal levels, including community events, panels, and conferences.
2) Management and Supervision
Supervise the Associate Bureau Director and other members of the Senior Management team.
Develop staff training, professional development procedures, protocols, and activities to support the development, implementation, and oversight of all clinical and administrative components of the Bureau programs.
Promote a workplace culture that includes staff wellness, reflective process, and trauma-informed support for staff.
Work in a confidential capacity with the Deputy Commissioner and Commissioner of Public Health/Executive Director to address policy, program operations, and personnel related matters.
Make and recommend management and personnel decisions to Human Resources.
Represent management in grievance and arbitration process and hearings.
Recommend, review and assist in creation of proposals for union collective bargaining on behalf of the program.
Develop systems to ensure staff cooperation and adherence to employee performance evaluation requirements.
Serve as primary liaison to Human Resources and Labor & Employment Offices for management activities and union contract negotiations.
Provide a safe environment for staff and clients by collaborating with BPHC Campus Police, Boston Policy Department, Boston EMS, BPHC's Homeless Services Bureau, neighboring Boston Medical Center, and other partners.
3) Fiscal and Contract Management
Develop and oversee the Bureau budget and all financial transactions by working with Bureau Administrator.
Develop and implement long-term sustainability plans for Bureau services and programs across multiple funding streams.
Develop budgets and work plans for new program initiatives.
Partner with Grants Development Office to prepare grants and proposals for external funding sources.
Oversee billing systems and implements procedures for revenue maximization.
Conduct cost effectiveness, cost benefits and cost utility analysis in collaboration with the Finance Office.
Develop RFPs for new initiatives funded by the Bureau, establish new contracts, and ensure ongoing contract monitoring.
Maintain appropriate levels of ongoing communication with funders and respond to established reporting requirements.
4) General Administration
Create, develop and implement policies, including goals, outcomes and process objectives and plans.
Ensure compliance with Bureau administrative policies and procedures.
Participate in planning boards and committees related to clinical and preventive services.
Ensure Bureau program directors and managers complete reports to funders and yearly submission of grants for continued funding.
Perform program evaluations in collaboration with BPHC Center for Public Health Science and Innovation.
Develop and implement procedures for adherence to licensure requirements and federal grant requirements of the programs.
Oversee program physical space needs and develop quality control procedures and staff training for adherence to safety requirements for the service delivery of programs.
Initiate and oversee capital improvements to program buildings in coordination with Property Team.
Perform other duties as assigned by the Deputy Director and Executive Director.
Minimum Qualifications
Bachelor's, Master's or Doctorate Degree in Public Health, Social Work or related field plus 10 years' experience in public health, substance use, or clinical treatment program management experience.
Minimum of five years of demonstrated leadership experience in managing substance-use related clinical and administrative service activities.
Prior experience working with local, state and/or federal government programs.
Demonstrated experience promoting health equity, inclusion, and diversity within workplace and community.
Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity.
Ability to work and lead from a strength-based perspective; interact sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, and professional backgrounds.
Ability to set up administrative procedures, to manage an extensive network of substance use programs ranging from prevention, harm reduction, treatment, and recovery.
Ability to successfully institute systems that support leadership and supervision functions across the Bureau.
Demonstrated experience in planning and managing budgets including grants and contracts from city, state, and federal sources.
Demonstrated experience in grant writing and grants management.
Strong verbal and written communication skills, including developing presentations and facilitating meetings.
Experience in utilizing harm reduction principles and practices at all levels of care.
Experience implementing crisis management and trauma-informed care approaches.
Experience with evidence-based approaches in addressing substance use disorder, mental illness, and trauma.
Knowledge of Housing First Philosophy, affordable housing market and resources.
Demonstrated experience working in urban environments and with diverse client and provider populations.
Ability to develop and manage administrative policies and procedures that maximize effectiveness and efficiency of direct service programs.
Ability to successfully lead and manage staff greater than 100 employees.
Bilingual skills a plus.
Knowledge of the City of Boston public health and substance use provider landscape a plus.
Additional Information
City of Boston Residency Required.
A criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties.
Any position that requires an advanced degree will be subject to education verification.
The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
#J-18808-Ljbffr