DocuSign, Inc.
Lead CPQ Product Manager
DocuSign, Inc., San Francisco, California, United States, 94199
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do In the position of Lead Product Manager, you will be responsible for analyzing complex business problems and delivering solutions that are focused on the scalability and continuous improvement of Docusign’s Go To Market processes & applications. As a Lead Product Manager, you will closely collaborate with Docusign’s GTM teams and your scrum team to deliver projects that will scale our business. The successful candidate will understand Salesforce & Quote-to-Cash(QTC) functionality and translate business needs into technical requirements & solutions that delight your internal customers. This position is an individual contributor role reporting to the Sr. Manager, Business Applications. Responsibility Collaborate with cross functional stakeholders and applications teams for planning quarterly initiatives and enhancements Develop the roadmap, vision and deliver the systems and experience to scale and reimagine Docusign’s Quote-to-Cash(QTC) experience Provide subject matter expertise related to Sales and Quote-to-Cash(QTC) initiatives Collaborate with business partners and sponsors to translate their desired business outcomes into scalable processes, requirements and solutions Map product adoption to business metrics such as revenue, customer satisfaction and operational efficiency Facilitate requirements workshops to refine expected business outcomes, create & groom backlog into well-defined user stories and acceptance criteria with a clear definition of done. Lead team backlog refinement and sprint planning sessions Incorporate outside-in perspective and influence stakeholders to build a scalable product Lead user acceptance testing and ensure solution meets MVP requirements; including tracking issue resolution and obtaining sign-off Participate in change management and go-live support Deliver innovative solutions that will scale and reduce our tech debt footprint Collect, organize and analyze data in order to track and share metrics with leadership and project stakeholders
What you bring Basic Bachelor’s Degree in Business Administration, Engineering or Information Systems 12 years experience in product management implementing Quote-to-Cash(QTC) Commerce applications in high technology/subscription software organizations Knowledge of business processes related to Lead to Order Experience working on an agile scrum team Preferred CPQ Certifications Attention to detail with the ability to analyze and solve complex problems Experience in reimagining the organization’s commerce experiences
Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $171,500.00 - $277,025.00 base salary Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary This role is also eligible for bonus, equity and
benefits .
Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
accommodations@docusign.com .
States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
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What you'll do In the position of Lead Product Manager, you will be responsible for analyzing complex business problems and delivering solutions that are focused on the scalability and continuous improvement of Docusign’s Go To Market processes & applications. As a Lead Product Manager, you will closely collaborate with Docusign’s GTM teams and your scrum team to deliver projects that will scale our business. The successful candidate will understand Salesforce & Quote-to-Cash(QTC) functionality and translate business needs into technical requirements & solutions that delight your internal customers. This position is an individual contributor role reporting to the Sr. Manager, Business Applications. Responsibility Collaborate with cross functional stakeholders and applications teams for planning quarterly initiatives and enhancements Develop the roadmap, vision and deliver the systems and experience to scale and reimagine Docusign’s Quote-to-Cash(QTC) experience Provide subject matter expertise related to Sales and Quote-to-Cash(QTC) initiatives Collaborate with business partners and sponsors to translate their desired business outcomes into scalable processes, requirements and solutions Map product adoption to business metrics such as revenue, customer satisfaction and operational efficiency Facilitate requirements workshops to refine expected business outcomes, create & groom backlog into well-defined user stories and acceptance criteria with a clear definition of done. Lead team backlog refinement and sprint planning sessions Incorporate outside-in perspective and influence stakeholders to build a scalable product Lead user acceptance testing and ensure solution meets MVP requirements; including tracking issue resolution and obtaining sign-off Participate in change management and go-live support Deliver innovative solutions that will scale and reduce our tech debt footprint Collect, organize and analyze data in order to track and share metrics with leadership and project stakeholders
What you bring Basic Bachelor’s Degree in Business Administration, Engineering or Information Systems 12 years experience in product management implementing Quote-to-Cash(QTC) Commerce applications in high technology/subscription software organizations Knowledge of business processes related to Lead to Order Experience working on an agile scrum team Preferred CPQ Certifications Attention to detail with the ability to analyze and solve complex problems Experience in reimagining the organization’s commerce experiences
Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $171,500.00 - $277,025.00 base salary Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary This role is also eligible for bonus, equity and
benefits .
Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
accommodations@docusign.com .
States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster
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