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Eli Lilly and Company

Senior Director - EU SC Liaison and IBU SC Excellence

Eli Lilly and Company, Indianapolis, Indiana, us, 46262


At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.The Commercial Demand Planning Lead will be responsible for standardizing the demand planning operations and forecast methodology and developing baseline forecasts in collaboration with EU Liaisons and commercial teams. This role will also run processes focused on the integration of market intelligence and the coordination of Supply Chain with the Business units in IBU.This role will serve to integrate and run business processes associated with the management of the late life cycle of our products. Responsibilities include acting as the first interface in the communication and escalation processes impacting short-term supply with the BU, and leading the Hub S&OP’s for the periodic review of mid/long-term demand and supply reconciliation. This role will also represent global supply chain on activities specifically associated with the Late Life Cycle of products such as support to Business development, SKU rationalization, sourcing decisions, etc.This leadership position is also responsible for developing, motivating, and growing a team of regional coordinators and product experts in support of this function.Successful candidates will have a wide understanding of supply chain, business, and financial processes, with a strategic mindset - able to apply deep technical understanding to meet the needs of the business and influence across functions and geographies at multiple levels within the organization.This position reports to the Associate VP of IBU Supply Chain.Responsibilities:Functional:Standardization of Demand Planning Operations in IBU

Establish standards and framework to improve accuracy of demand forecasts for commercial assets based on historical data, market trends, inputs from relevant stakeholders.Establish and streamline exception management processes to troubleshoot demand planning related issues & escalations.Monitor KPIs for commercial demand planning processes.Identify and implement best practices to stay current with industry trends and innovations in demand planning and supply chain management to improve processes and systems.

Support to IBU processes

Support the Allocation process for all IBU in partnership with Finance.Triage process for shortages related to SC.Support with IBU metrics, reports, and analysis.

Lead SC Interface with the European Hubs

Serve as the Global Supply Chain interface in the communication/escalation processes with the BU’s of product supply related issues.Lead the Hub S&OP’s for effective periodic review of mid/long-term demand and supply reconciliation with appropriate BU and finance representation.Coordinate within the manufacturing organization the supply evaluation for different time frames short/mid/long term.Lead knowledge management exchange from both manufacturing and business organization on supply chain elements.Build SC capabilities across the globe, with the reference of OSSCE, and the use of tools and data.Demand review with the European Hub affiliates by exceptions, to achieve the best forecast possible.Collaborate with Global Supply Planning functions for alignment and building consensus on commercial forecast to balance supply with demand.Report key demand shaping decisions and outcomes to leadership.

Leadership:Influence senior management on key decisions related to demand forecasting for commercial products.Demonstrate sound technical knowledge to influence BU Liaisons, manufacturing team, and Global Supply Planning team to arrive at demand forecast consensus.Manage and develop a high-performing team to meet objectives and deliver results.Provide guidance for development and coaching to direct and indirect reports.Basic Requirements:Bachelor's degree plus minimum of 10+ years of experience in business, supply chain management, or a related field.5+ years of experience in demand planning, preferably in the pharmaceutical or healthcare industry.Experience with selecting and implementing planning technology solutions.Experience with developing & implementing demand planning framework & strategy, processes, performance metrics, modeling, forecasting, analysis, and simulation.Leadership experience.Additional Skills/Preferences:Advanced degree or certification in supply chain management.Strong analytical skills with proficiency in data analysis and forecasting tools.Excellent communication and interpersonal skills with the ability to collaborate effectively across functions.Detail-oriented with a focus on accuracy and precision.Six sigma green/black belt with relevant experience.Commercial and financial awareness with Project management skills (PMP Certified preferred).Familiarity with regulatory requirements and compliance in the pharmaceutical industry.

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