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Accenture

Software Development Senior Analyst

Accenture, Charlotte, North Carolina, United States, 28245


Software Development Senior Analyst | Mid-Level | Full timeAccenture Flex

offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.As an

Accenture Flex

employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.You will receive competitive rewards and access to benefits programs and world-class learning resources.

Accenture Flex

employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.Key Responsibilities:As MS SQL Technical Support, you will get an opportunity to work with Contact Center Voice recordings technology. Additionally, you will be on the production support team on various technologies like NICE Engage, Nexidia and tools like Splunk, Dynatrace. The primary responsibility is to ensure application stability and availability, incident management, release support and to drive continuous process improvements. The ideal candidate must be highly self-motivated, proactive, attention to detail, good mentor leader with strong communication management skills to interact with partners and other production support teams like L1, L2, Application and Business stakeholders as required. Ability to think of process improvements to improve platform stability and resiliency.

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