Support Revolution
Sr. Solution Engineer
Support Revolution, San Jose, California, United States, 95199
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Location:
San Jose, California, United States About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary:
Super Micro Computer, Inc., one of the fastest growing IT companies in the world, is looking for an innovative leader to fill a Sr. Solution Engineer position. As a critical member of our system department, the Sr. Solution Engineer is responsible for performing and completing projects to customer satisfaction in a safe, efficient, and timely manner; performs other duties as required, based out of our headquarters located in San Jose, CA. Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned): • Analyze and address critical project issues and help system and engineering teams to resolve the issues efficiently • Collaborate with cross-functional teams and vendors to achieve the best customer satisfaction • Provide engineering and technical support for business development efficiently • Proactively promote products, seek business opportunities, and provide solutions to meet customer requirements • Manage multiple tasks simultaneously in a fast-paced environment • Successfully meet deadlines, expectations, and perform work duties as required Qualifications:
• BS or MS with 8+ years in Computer Science, Computer Engineering, or equivalent industry experience • Strong analytical, problem-solving, and communication skills • Proficient in verbal, written and presentation skills • Demonstrates understanding of how to successfully work in cross-functional teams and impacts to schedules • Solid understanding of server system architecture, BIOS, BMC, Storage, Linux is preferred • Ability to work in a highly interactive, cross-functional collaborative environment • Self-driven, collaborative, and committed to delivering high-quality work. • Willing to travel to customers for presenting production solutions and technical support Salary Range:
$128,000 - $142,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement:
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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San Jose, California, United States About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary:
Super Micro Computer, Inc., one of the fastest growing IT companies in the world, is looking for an innovative leader to fill a Sr. Solution Engineer position. As a critical member of our system department, the Sr. Solution Engineer is responsible for performing and completing projects to customer satisfaction in a safe, efficient, and timely manner; performs other duties as required, based out of our headquarters located in San Jose, CA. Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned): • Analyze and address critical project issues and help system and engineering teams to resolve the issues efficiently • Collaborate with cross-functional teams and vendors to achieve the best customer satisfaction • Provide engineering and technical support for business development efficiently • Proactively promote products, seek business opportunities, and provide solutions to meet customer requirements • Manage multiple tasks simultaneously in a fast-paced environment • Successfully meet deadlines, expectations, and perform work duties as required Qualifications:
• BS or MS with 8+ years in Computer Science, Computer Engineering, or equivalent industry experience • Strong analytical, problem-solving, and communication skills • Proficient in verbal, written and presentation skills • Demonstrates understanding of how to successfully work in cross-functional teams and impacts to schedules • Solid understanding of server system architecture, BIOS, BMC, Storage, Linux is preferred • Ability to work in a highly interactive, cross-functional collaborative environment • Self-driven, collaborative, and committed to delivering high-quality work. • Willing to travel to customers for presenting production solutions and technical support Salary Range:
$128,000 - $142,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement:
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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