AVP, Professional Services, Americas

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. This is a business-critical position within our professional services function running a regional team of strategic Directors, Business Development Managers, Professional Services Managers, Solution Implementation Managers, and Solution Architects that serve Anaplan customers and partners in the successful implementation of the Anaplan Platform and portfolio of products. Your Impact In this role, you will drive and lead Professional Services resources to assess, design, build and deliver commercially viable Anaplan planning and analytics solutions. Your role will be to own the Americas region of Anaplan customers, (via your Professional Services team), and ensure their continual success. You’ll be the General Manager of your region, with P&L responsibility. Major KPIs include: Services Revenue, (in line with FY targets) Revenue Mix %, (partner vs Anaplan in line with FY targets) Services Bookings, (in line with FY targets) Billable Utilization % for Professional Services team members, (in line with FY targets) Customer Satisfaction Your Qualifications You must possess a successful track record of a minimum of 15+ years’ experience managing software projects and teams, ideally in a cloud applications/enterprise planning environment Track record managing a P&L $25M+ Strong client management skills with Executive Level communication experience Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

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