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Express & Bonobos

Guideshop Manager

Express & Bonobos, Baltimore, Maryland, United States, 21276


Overview

About PHOENIX

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place,

Express

is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.

Bonobos

is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model.

Guideshop Name

Harbor East

Responsibilities and Qualifications

Bonobos is seeking a Guideshop Manager, our version of a Store Manager, at our Guideshop.

A Guideshop Manager will report directly to our District Manager and will manage a team of 1-3 Lead Guides and 4-10 Guides.

Key ResponsibilitiesDrive business results by analyzing business trends, maximizing daily sales plans, and developing Guides.Analyze business results in your Guideshop to identify and coach opportunities, as well as celebrate successes.Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors.Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.Manage Guideshop expense budget, payroll control, and procedural compliance.Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.Recruit, hire, develop, and retain top talent.Execute and maintain strong visual merchandising standards.Inspire, motivate, and lead through Bonobos Core Virtues.Foster an environment of innovation and promote an entrepreneurial mindset.

Essential QualificationsHave in-depth retail experience.Have a minimum of 3-5 years managing a retail store or relevant experience.Consistently achieve personal and overall store sales goals.Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Preferred Qualifications (Skills and Abilities)Have an entrepreneurial spirit and are excited by the evolving retail landscape.Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued.Are a triple threat that is made up of equal parts training, sales, and operations.Have a thorough understanding of our brand's style and mission: Make Fit Happen for Every Body.Lead by example and are enthusiastic about coaching and mentoring your team.Create and ensure a cohesive work environment that inspires engagement.Self-motivated and confident in your ability to network and generate leads.Strong time management and organizational skills.

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:Medical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dads

Salary Range

$58,000 - $87,000

Closing

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic.#J-18808-Ljbffr