Marriott
General Manager
Marriott, Tallahassee, Florida, us, 32318
Location:
Courtyard Tallahassee Downtown/Capitol, 1018 Apalachee Parkway, Tallahassee, Florida, United States, 32301Schedule:
Full TimeLocated Remotely?
NPosition Type:
ManagementJOB SUMMARY:Bonus EligibleFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property performance, food and beverage operations, sales and marketing strategy, profitability, revenue generation, human resources activities, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.CANDIDATE PROFILE:Education and Experience:• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.JOB SPECIFIC TASKS:Managing Property Operations:• Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).• Provides timely, real-time feedback to management and hourly associates on service and operational standards.• Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.• Creates and supports clear lines of responsibility for management team, including coverage and oversight throughout the day.• Prepares for QA audits (i.e., daily and pre-visit activities).• Reviews and follows up on property GSS scores and comments.• Acts as a project manager for the execution of capital improvements.• Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.• Manages the implementation of major brand standards.• Delegates responsibilities for operations and projects to appropriate level of associate.Managing Food and Beverage Operations:• Monitors Food and Beverage forecasting and par levels to reduce waste and maximize profit margins.• Establishes and leverages local vendor relationships to support food and beverage operational needs.• Ensures bar and kitchen meet standards of quality.• Conducts periodic compliance audits with Back of House associates.• Provides coaching on operations and troubleshooting of technology components.Managing and Sustaining Sales and Marketing Strategy:• Works with the Regional Sales office to implement sales strategy for the property.• Identifies and champions creative marketing solutions that fit the brand and property needs.• Develops innovative means for capturing new streams of revenue through property amenities.• Ensures direct sales staff fully utilizes e-tools.Managing Profitability:• Manages on-property controllable costs associated with operations.• Measures, analyzes, and communicates property performance.• Initiates action to support property revenue and profitability goals.Maintaining Revenue Management Goals:• Manages the relationship with the revenue management office.Managing and conducting Human Resource activities:• Leads associates through property changes.• Conducts day-to-day Human Resource transactions to support needs of the property.• Supports recruitment efforts from various sourcing channels.Managing Relationships with Property Stakeholders:• Keeps brand leadership team, owners, and above property stakeholders updated on property performance.Additional Responsibilities:• Participates in conference calls regarding property performance.The salary range for this position is $84,000 to $114,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and various other benefits.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.At Courtyard, we’re passionate about better serving the needs of travelers everywhere. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond.
#J-18808-Ljbffr
Courtyard Tallahassee Downtown/Capitol, 1018 Apalachee Parkway, Tallahassee, Florida, United States, 32301Schedule:
Full TimeLocated Remotely?
NPosition Type:
ManagementJOB SUMMARY:Bonus EligibleFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property performance, food and beverage operations, sales and marketing strategy, profitability, revenue generation, human resources activities, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.CANDIDATE PROFILE:Education and Experience:• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.JOB SPECIFIC TASKS:Managing Property Operations:• Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).• Provides timely, real-time feedback to management and hourly associates on service and operational standards.• Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.• Creates and supports clear lines of responsibility for management team, including coverage and oversight throughout the day.• Prepares for QA audits (i.e., daily and pre-visit activities).• Reviews and follows up on property GSS scores and comments.• Acts as a project manager for the execution of capital improvements.• Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.• Manages the implementation of major brand standards.• Delegates responsibilities for operations and projects to appropriate level of associate.Managing Food and Beverage Operations:• Monitors Food and Beverage forecasting and par levels to reduce waste and maximize profit margins.• Establishes and leverages local vendor relationships to support food and beverage operational needs.• Ensures bar and kitchen meet standards of quality.• Conducts periodic compliance audits with Back of House associates.• Provides coaching on operations and troubleshooting of technology components.Managing and Sustaining Sales and Marketing Strategy:• Works with the Regional Sales office to implement sales strategy for the property.• Identifies and champions creative marketing solutions that fit the brand and property needs.• Develops innovative means for capturing new streams of revenue through property amenities.• Ensures direct sales staff fully utilizes e-tools.Managing Profitability:• Manages on-property controllable costs associated with operations.• Measures, analyzes, and communicates property performance.• Initiates action to support property revenue and profitability goals.Maintaining Revenue Management Goals:• Manages the relationship with the revenue management office.Managing and conducting Human Resource activities:• Leads associates through property changes.• Conducts day-to-day Human Resource transactions to support needs of the property.• Supports recruitment efforts from various sourcing channels.Managing Relationships with Property Stakeholders:• Keeps brand leadership team, owners, and above property stakeholders updated on property performance.Additional Responsibilities:• Participates in conference calls regarding property performance.The salary range for this position is $84,000 to $114,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and various other benefits.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.At Courtyard, we’re passionate about better serving the needs of travelers everywhere. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond.
#J-18808-Ljbffr