Duty Manager - Cargo Operation

Job Description:Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.Warehouse operation schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly.Job Duties and ResponsibilitiesOversees day-to-day AGI warehouse and office staff operations to support the safe and timely transportation of cargo within the state and to and from domestic and international locations.Responsible for Safety, Security, and Compliance at the SFO warehouse station, which includes providing updates on changes and training to employees.Prepare employee payroll data.Monitor manpower hours and coordinate schedules to ensure they correspond with the appropriate tonnages and flight delays.Leads, develops, and coaches front-line employees and supervisors.Ensures the cargo operation follows federal, state, and government regulations.Audits Cargo practices to ensure regulatory compliance.Documents Cargo procedures and creates employee updates, bulletins, and communications.Meet with customers on a regular basis to get feedback and monitor satisfaction levels.Comply with company's Standard Operating Procedures (SOP) and policies. Make sure paperwork related to the cargo is correct before release.Assure proper compliance with local and international laws and regulations.Follow Dangerous Goods Requirements and Regulations.Cultivate and manage a team for cargo handling account.Develop, implement, and monitor the cargo operations plans to meet account standards.Work on all levels in the operation and with widely differing groups of people (airlines, agents, and forwarders).Revenue and cost control responsibilities for cargo handling operations.Manpower and staffing; Labor distribution for contracts.Vendor and facility management.Building and equipment maintenance (i.e. forklifts, pallet systems, dock doors, and systems).Inventory control and ordering for warehouse and office supplies.Assist the General Manager in everyday operations.Report directly to the General Manager.Other duties as assigned.QualificationsMinimum of 6 months of supervisor experience.High school diploma or equivalent required.Must have a valid driver's license.Successful completion of required airport badging process and pre-employment drug screen is required.Authorized to work in the United States.Equal Employment Opportunity StatementAlliance Ground International, LLC (AGI) is an equal opportunity employer and bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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