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Fort Worth Housing Solutions

Chief Operating Officer

Fort Worth Housing Solutions, Fort Worth, Texas, United States, 76102


Making an Impact

Fort Worth Housing Solutions is changing the face of affordable housing by providing mixed-income rental and home ownership opportunities that provide the foundation to improve lives.

What is Fort Worth Housing Solutions (FWHS)?

Fort Worth Housing Solutions manages Housing Choice Vouchers and other rental assistance programs that help families and individuals cover housing costs. FWHS works closely with numerous partners to promote economic independence and positive change in the lives of more than 33,000 individuals every day.

As the Chief Operating Officer (COO), you will provide overall management for the Fort Worth Housing Solutions (FWHS) public housing programs (PHA), ensuring efficient service delivery to the community. This position involves strategic planning, oversight of various departments, and collaboration with the CEO to implement the organization’s mission and goals.

In this role, the Chief Operating Officer’s primary job responsibilities include:

Oversees Housing Operations & Client Services, Asset Management, Information Technology, Finance, and Communications departments including planning, developing, budgeting, directing and implementation of programs to ensure all functions comply with applicable federal, state, and local rules and regulations and FWHS policies.

Assists the President to analyze operational issues and recommend solutions; establishes short and long-term department and agency goals based on FWHS priorities, federal program requirements, and state and local regulations and statutes, and communicates status and progress of performance effectively.

Assists President/CEO in monitoring progress and execution of FWHS Strategic Plan; gathers and assesses data and metrics and partners with department leadership to assess progress and set quarterly goals and to ensure timely completion of objectives.

In partnership with the executive team, ensure the continued financial viability of FWHS’s projects through sound financial management, development and administration of the annual budget, monitoring expenditures, and development of strategies for administrative efficiency; oversee compliance, budget, and audit processes in partnership with financial department leadership.

Prepare, approve, and submit plans, reports, statistics, and other filings as required by HUD and other federal, state, and local authorities.

Assists the President in the preparation of information, reports and recommendations for the FWHS Board of Commissioners; attends Board meetings and advises the BOC.

Develops policies, procedures and goals for oversight departments to ensure efficient operations and effective execution of department objectives.

Assigns work for staff and monitors and evaluates job performance; manages staff to encourage performance and dedication; sets goals for growth and achievement and provides development opportunities.

Responsible for oversight and execution of FWHS operations and communications in the absence of the President as delegated; partners with executive team to investigate internal control issues and respond to crisis matters.

Leads other leaders within FWHS to ensure alignment with agency culture and strategy; partners effectively and builds relationships with department leadership to ensure communication and efficient execution of FWHS objectives.

Conducts regular staff meetings to share critical information, monitor objective progress, and formulate action plans.

In partnership with the Human Resources department, investigates internal and external complaints concerning FWHS staff and operations.

As delegated, represents FWHS when meeting and interacting with elected officials, business partners, community associations, and housing advocacy and industry organizations, including written and verbal communication and public speaking.

Attends professional meetings, seminars and conferences to stay current on affordable housing industry regulations, trends, best practices, activities and concepts, and provides information to applicable department leadership. Supports, assists and works with other housing authorities, government agencies, and community partners in joint efforts which are mutually beneficial.

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities (Qualifications)

:

Bachelor’s degree from an accredited College or University in business management, public administration, or related field or a comparable amount of training and experience in administration of housing authority programs.

Fifteen (15) years of increasingly responsible experience in the administration, finance, development, and management of public and/or assisted housing or in a closely related field, e.g. regulatory agency, with at least ten (10) years in COO level position involving administrative policy formulation responsibilities and five (5) years of leadership experience; OR an equivalent combination of experience and education.

Comprehensive knowledge of the modern principles, practices, and techniques pertaining to management of affordable, assisted, and public housing programs. Public Housing Management (PHM) Certificate is preferred.

Comprehensive knowledge of the relationship between FWHS and federal, state, and local jurisdictions and their abilities to provide funds or other support to FWHS.

Comprehensive knowledge of federal, state, and local laws and regulations pertaining to housing authorities and affordable and tax-credit housing, and FWHS operating policies and procedures.

Broad knowledge of the principals, practices and techniques of human resources management, and budgeting and accounting.

Comprehensive knowledge of laws and HUD regulations pertaining to public housing, RAD, and voucher programs.

Skilled in addressing the public, business and industry partners, other governmental agencies and community partners and presenting information in a clear, organized, and convincing manner.

Must possess strong writing, research, and analytical skills, as well as the general ability to express ideas effectively both orally and in writing.

Excellent communication and interpersonal skills.

Ability to communicate professionally, clearly, and concisely, to internal and external partners, both orally and in writing. Ability to present information to groups of people.

Must possess a current Texas Driver’s License, have a driving record in good standing, and be eligible for coverage under FWHS’s fleet vehicle insurance policy.

Must pass a pre-employment criminal background check.

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