Wireless Engineer

Wireless Operational Support Engineer-The position will support the Los Angeles Area.

Position Summary:

The Wireless Operational Support Engineer is responsible for the configuration, troubleshooting, and management of wireless networks, with a focus on Cisco and HP/Aruba technologies. The role requires a deep understanding of wireless infrastructure, network protocols, and security systems. The engineer will act as an escalation point for complex technical issues, provide mentorship to junior engineers, and ensure network operations run smoothly.

Key Responsibilities:

Wireless Infrastructure Configuration and Troubleshooting:

Independently configure and troubleshoot

Cisco

and/or

HP/Aruba Wireless Controllers

and

Access Points .

Effectively configure and resolve issues with

AAA (Authentication, Authorization, and Accounting) systems , especially with

HP/Aruba ClearPass .

Manage, upgrade, and utilize network monitoring tools like

Aruba/HP Airwave

on

VMware platforms .

Network Protocols:

Troubleshoot complex

routing

and

switch protocols

such as

BGP

and

MPLS .

Utilize

wireless spectrum analyzers

to monitor and diagnose wireless network performance issues.

Technical Support:

Serve as an

escalation point

for lower-level engineers, providing expert guidance and technical support.

Configure various

networking and telecommunications equipment .

Analyze and resolve diverse

wireless

and

networking problems .

Network and IT Systems Review:

Review and evaluate

IT system designs

for compliance with industry standards.

Prepare

technical documentation

and clear, concise

reports

for stakeholders.

Communicate ideas effectively both

in writing

and

orally .

Incident Management:

Update and manage

incident tickets

and work orders in

Remedy system .

Utilize

Microsoft Outlook

and

Teams

for regular communication and collaboration.

Network Equipment Management:

Install and configure

network modules ,

cards , and

Cat6e/Fiber patch cords .

Rearrange and manage

network equipment

as needed.

Troubleshoot and resolve

LAN

and

WAN issues .

Training and Mentorship:

Provide training to lower-level engineers to help them grow in their roles.

Operational Flexibility:

Work off-hours to resolve

urgent operational issues

when necessary.

Collaboration:

Maintain effective working relationships with

District personnel

and other organizations.

Required Qualifications:

Strong expertise in

Cisco

and/or

HP/Aruba Wireless Controllers

and

Access Points .

Experience with

AAA systems

such as

HP/Aruba ClearPass .

Proficiency in using

Aruba/HP Airwave

network monitoring tools on

VMware

platforms.

Excellent understanding of

routing protocols

(BGP, MPLS) and hands-on troubleshooting experience.

Familiarity with

Wireless Spectrum analyzers .

Experience configuring various networking and telecommunications equipment.

Preferred Certifications:

Cisco CCNA ,

CCNP , or

Aruba/HP ClearPass certifications

are highly preferred.

Other Requirements:

Ability to lift up to

50 pounds

and a valid

California Driver’s License .

Willingness to travel using a personal vehicle.

This role is ideal for a self-motivated professional with strong technical expertise in wireless networks, who can work independently while providing leadership to junior engineers.

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