ZARA
Assistant Store Manager
ZARA, Carlsbad, California, United States, 92002
Purpose
As the second person in charge of the store, together with the director, you are the global figures in the store. You will support managers by leading the team to achieve the store's objectives while meeting the company's management standards and ensuring a good customer experience. You’ll have a global vision of the business and link between the three key parts: product, operations and people. As a team leader and inspirer, with knowledge of fashion and product, you will also have strong organizational and planning skills; as well as being analytical, with the ability to interpret reports from all areas of the store (product, operations, people), draw conclusions and implement improvements. In addition to being innovative, with a great capacity to adapt and lead change.
Key Responsibilities
PRODUCT
Supports the director in managing all sections to achieve sales targets.
Monitor product display in all sections.
Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
Continuous communication and feedback is given to both the central and the country sales team.
Monitor the communication flow of all departments.
PROCESS
Support the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.
Support the director by executing the organization and planning of people and processes.
Ensure that teams work to company standards achieving appropriate productivity.
Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.
Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Lead the implementations of new projects and commercial and operational updates.
Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.
CUSTOMER
Lead the standards of customer service in your store.
Ensures that incidents are resolved in time.
PEOPLE
Help the manager manage the budget of hours with respect to the needs of the store.
Personal Profile
Fashion retail managerial experience required (2yrs min).
Excellent customer service experience.
Results-based approach.
Excellent analysis, prioritization and organizational skills.
Ability to work well under pressure and delegate tasks.
Articulate with excellent communication skills.
Strong numerate and literacy skills.
Energetic & enthusiastic with good interpersonal skills.
Strong initiative & self-motivation.
Strong negotiation and conflict management skills.
Ability to see bigger picture and to think 'out of the box'.
Open/flexible to work varied hours including nights, weekends and or holidays.
Ability to maintain professional standards of personal presentation, in order to represent the image of the brand.
Passion for fashion.
What we offer:
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!
Zara USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
JOIN US NOW!
EOE/DFW
Job Type: Full-time
Pay: $66,500.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Shift:
8 hour shift
Application Question(s):
Are you 18 years of age or older?
What is your preferred email address?
Work Location: In person
#J-18808-Ljbffr
As the second person in charge of the store, together with the director, you are the global figures in the store. You will support managers by leading the team to achieve the store's objectives while meeting the company's management standards and ensuring a good customer experience. You’ll have a global vision of the business and link between the three key parts: product, operations and people. As a team leader and inspirer, with knowledge of fashion and product, you will also have strong organizational and planning skills; as well as being analytical, with the ability to interpret reports from all areas of the store (product, operations, people), draw conclusions and implement improvements. In addition to being innovative, with a great capacity to adapt and lead change.
Key Responsibilities
PRODUCT
Supports the director in managing all sections to achieve sales targets.
Monitor product display in all sections.
Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
Continuous communication and feedback is given to both the central and the country sales team.
Monitor the communication flow of all departments.
PROCESS
Support the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.
Support the director by executing the organization and planning of people and processes.
Ensure that teams work to company standards achieving appropriate productivity.
Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.
Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Lead the implementations of new projects and commercial and operational updates.
Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.
CUSTOMER
Lead the standards of customer service in your store.
Ensures that incidents are resolved in time.
PEOPLE
Help the manager manage the budget of hours with respect to the needs of the store.
Personal Profile
Fashion retail managerial experience required (2yrs min).
Excellent customer service experience.
Results-based approach.
Excellent analysis, prioritization and organizational skills.
Ability to work well under pressure and delegate tasks.
Articulate with excellent communication skills.
Strong numerate and literacy skills.
Energetic & enthusiastic with good interpersonal skills.
Strong initiative & self-motivation.
Strong negotiation and conflict management skills.
Ability to see bigger picture and to think 'out of the box'.
Open/flexible to work varied hours including nights, weekends and or holidays.
Ability to maintain professional standards of personal presentation, in order to represent the image of the brand.
Passion for fashion.
What we offer:
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!
Zara USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
JOIN US NOW!
EOE/DFW
Job Type: Full-time
Pay: $66,500.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Shift:
8 hour shift
Application Question(s):
Are you 18 years of age or older?
What is your preferred email address?
Work Location: In person
#J-18808-Ljbffr