ACADIA Pharmaceuticals Inc.
Associate Director, Commercial Field Trainer
ACADIA Pharmaceuticals Inc., San Diego, California, United States, 92189
Associate Director, Commercial Field Trainer
Acadia is advancing breakthroughs in neuroscience to elevate life. For 30 years we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis and the first and only FDA-approved drug for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis and multiple other programs targeting neuropsychiatric symptoms in central nervous system disorders. For more information, visit us at Acadia.com.Please note that this position is based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.Position Summary:In this exciting role, the Associate Director, Commercial Field Trainer will be responsible for overseeing the creation, design, facilitation, and execution of training for Acadia brands (i.e. Daybue) in support of the Commercial Teams' success. This individual collaborates and partners with other members of the Commercial Effectiveness and Training (CET) team, marketing, medical, and field leadership to assess the needs of our commercial organization. This role will support key marketing tactics, elevate disease state, product expertise, and selling skills. Training programs managed will span the Learning Continuum from Onboarding New Hires to ongoing learning for members of the sales organization. The incumbent will lead the development of training plans, communication, and online learning programs & content supporting the commercial teams. This role will be instrumental in leading the building of training workshops around National and Regional Sales Meetings.Primary Responsibilities:Develops and maintains commercial training curriculum from the onboarding processes, new hire training, advanced training, and ongoing learning to meet the current and emerging needs of the field commercial employees.Responsible for the development, updating, and implementation of all training modules, content, and programs that are appropriate for field commercial employees.Creates training materials that enhance the learning process; including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc., and works with leadership and HR on follow-up and corrective action as appropriate.Interfaces and collaborates with the marketing team to develop training and communications to support brand strategy.Development of materials, job aids, sales training backgrounders, competitive backgrounders, and market updates to support brand strategy.Manage contracts and expenses with external consultants and vendors within budgetary guidelines.Lead content development and maintain Learning System which includes training modules and materials as well as live workshop content designed for a new hire.Manages the approval of training materials and resources through Acadia’s MLR (Medical, Legal, and Regulatory) process including regularly attending MLR meetings.Works with corporate compliance and/or our compliance agency partner to ensure commercial field market access employees are trained and up-to-date on policies and procedures that affect their respective functional areas.Partners with CET colleagues and Sales Team to gain insight from commercial field leadership in order to identify ongoing training priorities and develops necessary content to meet those needs for each field team.Education/Experience/Skills:Bachelor’s degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered. MBA preferred. A minimum of 8 years progressively responsible experience in Pharmaceutical or Medical Sales and Learning & Development, with a minimum of 3 years in a training role. A focus on Specialty Sales, Rare Disease, Pediatric Neurology, Neurology, Pediatrics, Long-Term or Long Term Care is beneficial. Experience with product launches and developing New Hire Training plans is highly desired.Must possess:Proven ability in creating effective learning & development materials.Proven application of adult learning principles.Demonstrated servant leadership.Excellent facilitation skills in small and large groups.Experience submitting and managing content for MLR approval prior to delivery.Experience managing contracts and expenses with external vendors within budgetary guidelines.Experience in launching a product (Sales, Managed Markets and/or Learning & Development) is desirable.Excellent interpersonal and communication skills.Self-motivated and accountable to meet deadlines with minimal supervision.History of intellectual curiosity.Organization, initiative, and self-motivation.Strong project management experience and vendor management experience.Professionalism, integrity, and the ability to comply with strict policy, work in a highly regulated environment, and maintain confidential information and data.Skilled at negotiating with business partners or management and influencing senior level leaders regarding matters of significance to the organization.Proficient at creating and communicating a clear vision among team members effectively aligning resources and activities to achieve functional area and/or organizational goals.Scope:Establishes strategic plans for designated function(s). Develops methods, techniques, and evaluation criteria for projects, programs, and people. Works on complex issues where analysis of situations or data requires an in-depth knowledge of functional area and related organizational objectives. Erroneous decisions will have a serious impact on the overall success of the functional area and may impact the long-term success of the Company.Physical Requirements:While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently up to 40% of the time and work after hours if required by travel schedule or business issues.What we offer you (US-Based Employees):Competitive base, bonus, new hire, and ongoing equity packages.Medical, dental, and vision insurance.401(k) Plan with a fully vested company match 1:1 up to 5%.Employee Stock Purchase Plan with a 2-year purchase price lock-in.14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st.10 days of paid sick time.Paid parental leave.Tuition assistance.
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Acadia is advancing breakthroughs in neuroscience to elevate life. For 30 years we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis and the first and only FDA-approved drug for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis and multiple other programs targeting neuropsychiatric symptoms in central nervous system disorders. For more information, visit us at Acadia.com.Please note that this position is based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.Position Summary:In this exciting role, the Associate Director, Commercial Field Trainer will be responsible for overseeing the creation, design, facilitation, and execution of training for Acadia brands (i.e. Daybue) in support of the Commercial Teams' success. This individual collaborates and partners with other members of the Commercial Effectiveness and Training (CET) team, marketing, medical, and field leadership to assess the needs of our commercial organization. This role will support key marketing tactics, elevate disease state, product expertise, and selling skills. Training programs managed will span the Learning Continuum from Onboarding New Hires to ongoing learning for members of the sales organization. The incumbent will lead the development of training plans, communication, and online learning programs & content supporting the commercial teams. This role will be instrumental in leading the building of training workshops around National and Regional Sales Meetings.Primary Responsibilities:Develops and maintains commercial training curriculum from the onboarding processes, new hire training, advanced training, and ongoing learning to meet the current and emerging needs of the field commercial employees.Responsible for the development, updating, and implementation of all training modules, content, and programs that are appropriate for field commercial employees.Creates training materials that enhance the learning process; including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc., and works with leadership and HR on follow-up and corrective action as appropriate.Interfaces and collaborates with the marketing team to develop training and communications to support brand strategy.Development of materials, job aids, sales training backgrounders, competitive backgrounders, and market updates to support brand strategy.Manage contracts and expenses with external consultants and vendors within budgetary guidelines.Lead content development and maintain Learning System which includes training modules and materials as well as live workshop content designed for a new hire.Manages the approval of training materials and resources through Acadia’s MLR (Medical, Legal, and Regulatory) process including regularly attending MLR meetings.Works with corporate compliance and/or our compliance agency partner to ensure commercial field market access employees are trained and up-to-date on policies and procedures that affect their respective functional areas.Partners with CET colleagues and Sales Team to gain insight from commercial field leadership in order to identify ongoing training priorities and develops necessary content to meet those needs for each field team.Education/Experience/Skills:Bachelor’s degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered. MBA preferred. A minimum of 8 years progressively responsible experience in Pharmaceutical or Medical Sales and Learning & Development, with a minimum of 3 years in a training role. A focus on Specialty Sales, Rare Disease, Pediatric Neurology, Neurology, Pediatrics, Long-Term or Long Term Care is beneficial. Experience with product launches and developing New Hire Training plans is highly desired.Must possess:Proven ability in creating effective learning & development materials.Proven application of adult learning principles.Demonstrated servant leadership.Excellent facilitation skills in small and large groups.Experience submitting and managing content for MLR approval prior to delivery.Experience managing contracts and expenses with external vendors within budgetary guidelines.Experience in launching a product (Sales, Managed Markets and/or Learning & Development) is desirable.Excellent interpersonal and communication skills.Self-motivated and accountable to meet deadlines with minimal supervision.History of intellectual curiosity.Organization, initiative, and self-motivation.Strong project management experience and vendor management experience.Professionalism, integrity, and the ability to comply with strict policy, work in a highly regulated environment, and maintain confidential information and data.Skilled at negotiating with business partners or management and influencing senior level leaders regarding matters of significance to the organization.Proficient at creating and communicating a clear vision among team members effectively aligning resources and activities to achieve functional area and/or organizational goals.Scope:Establishes strategic plans for designated function(s). Develops methods, techniques, and evaluation criteria for projects, programs, and people. Works on complex issues where analysis of situations or data requires an in-depth knowledge of functional area and related organizational objectives. Erroneous decisions will have a serious impact on the overall success of the functional area and may impact the long-term success of the Company.Physical Requirements:While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently up to 40% of the time and work after hours if required by travel schedule or business issues.What we offer you (US-Based Employees):Competitive base, bonus, new hire, and ongoing equity packages.Medical, dental, and vision insurance.401(k) Plan with a fully vested company match 1:1 up to 5%.Employee Stock Purchase Plan with a 2-year purchase price lock-in.14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st.10 days of paid sick time.Paid parental leave.Tuition assistance.
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