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AIG

Complex Claims Director - Auto Liability & General Liability

AIG, Atlanta, Georgia, United States, 30383


At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Director - Auto Liability / General Liability Field Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

This position involves determining the scope and extent of available coverage. Responsibilities include:Re-evaluating coverage as warranted.Clear and concise written and verbal communication with insureds, brokers, and underwriters.Making regular and appropriate contact with internal and external customers.Providing guidance to insured and/or broker to manage expectations.Preparing and executing investigation strategies to identify critical issues affecting liability, causation, and damages.Independently negotiating claims after obtaining the appropriate authority.Documenting evaluation, thought process, and strategy.Utilizing ADR or other means as appropriate and necessary.Effectively strategizing and budgeting the litigation of each claim through discussions with counsel, vendors, and insureds.Establishing clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses.What you’ll need to succeed7 plus years of General Liability claims experience.Experience with Garage/Commercial Auto/Property Damage/Bodily Injury claims.Excellent communication skills (verbal/written) and strong negotiation skills.Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures.Experience attending and controlling cases at mediations/settlement conferences, pre-suit, post-suit, pretrial, and post-trial.New York and/or Texas adjuster license strongly preferred.Property and casualty licenses required. Must be obtained within 6 months of hire.Ready to take your career to the next level? We would love to hear from you.Estimated Travel Percentage (%):

Up to 25%Relocation Provided:

No

Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:CL - ClaimsAIG Claims, Inc.

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