Walt Disney
Product Manager II – Commerce Performance & Insights
Walt Disney, San Francisco, California, United States, 94199
Job Posting Title:
Product Manager II – Commerce Performance & InsightsReq ID:
10099597Job Description:Disney Entertainment & ESPN TechnologyOn any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.Job SummaryWe’re seeking a Product Manager II - Commerce Performance & Insights to support building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. These large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20ms, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Also, you will assess the performance of these systems and provide insights that benefit the customers and the business. Additionally, in this highly visible role, you’ll be working cross-functionally with product managers, engineers, etc.Responsibilities:Design and build automated real-time dashboards to monitor and track performance of commerce systemsCreate and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systemsImprove ways to capture data into existing tools like Adobe Analytics, Looker, Tableau etc.Partner with engineering teams to investigate, troubleshoot and resolve anomalies, and restore system healthCollaborate with product to provide insights and recommendations to improve the performance of core systems, and enhance customer experience and business valueEstablish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadershipBasic QualificationsA minimum of 3 years of relevant work experience within direct-to-consumer, e-commerce, finance/fintech, media, and/or subscription services in domestic and/or international marketsBachelor’s degree and/or equivalent work experienceExperience with data visualization to demonstrate and explain trends, patterns, outliers etc. to both technical and non-technical audiencesExperience with processing large, complex data sets, and deriving actionable insights from the dataExpertise with structured or unstructured databases, and data processing languages such as SQL and PythonYou can weave data into a narrative and tell a story, and recommend constructive next stepsStrong written and verbal communication - from small group discussions to group presentations, and through strong product analytics memos that help drive alignment across multiple teamsExperience with anomaly detection, machine learning, and artificial intelligence capabilities at a large scale is a plusThe hiring range for this position in Santa Monica, CA and Bristol, CT is $112,600 to $151,000 per year, and in NYC and Seattle is $118,000 to $158,200 per year and in San Francisco $123,400 - $165,400 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs.Job Posting Segment:
Commerce, Growth, & IdentityJob Posting Primary Business:
CGI - Payments & PartnershipsPrimary Job Posting Category:
Product ManagementEmployment Type:
Full timePrimary City, State, Region, Postal Code:
San Francisco, CA, USADate Posted:
2024-09-09
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Product Manager II – Commerce Performance & InsightsReq ID:
10099597Job Description:Disney Entertainment & ESPN TechnologyOn any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.Job SummaryWe’re seeking a Product Manager II - Commerce Performance & Insights to support building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. These large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20ms, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Also, you will assess the performance of these systems and provide insights that benefit the customers and the business. Additionally, in this highly visible role, you’ll be working cross-functionally with product managers, engineers, etc.Responsibilities:Design and build automated real-time dashboards to monitor and track performance of commerce systemsCreate and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systemsImprove ways to capture data into existing tools like Adobe Analytics, Looker, Tableau etc.Partner with engineering teams to investigate, troubleshoot and resolve anomalies, and restore system healthCollaborate with product to provide insights and recommendations to improve the performance of core systems, and enhance customer experience and business valueEstablish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadershipBasic QualificationsA minimum of 3 years of relevant work experience within direct-to-consumer, e-commerce, finance/fintech, media, and/or subscription services in domestic and/or international marketsBachelor’s degree and/or equivalent work experienceExperience with data visualization to demonstrate and explain trends, patterns, outliers etc. to both technical and non-technical audiencesExperience with processing large, complex data sets, and deriving actionable insights from the dataExpertise with structured or unstructured databases, and data processing languages such as SQL and PythonYou can weave data into a narrative and tell a story, and recommend constructive next stepsStrong written and verbal communication - from small group discussions to group presentations, and through strong product analytics memos that help drive alignment across multiple teamsExperience with anomaly detection, machine learning, and artificial intelligence capabilities at a large scale is a plusThe hiring range for this position in Santa Monica, CA and Bristol, CT is $112,600 to $151,000 per year, and in NYC and Seattle is $118,000 to $158,200 per year and in San Francisco $123,400 - $165,400 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs.Job Posting Segment:
Commerce, Growth, & IdentityJob Posting Primary Business:
CGI - Payments & PartnershipsPrimary Job Posting Category:
Product ManagementEmployment Type:
Full timePrimary City, State, Region, Postal Code:
San Francisco, CA, USADate Posted:
2024-09-09
#J-18808-Ljbffr