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General Dynamics Corporation

Unified Communications Specialist - TS/SCI w/Poly

General Dynamics Corporation, Baltimore, Maryland, United States,


Unified Communications Specialist - TS/SCI w/Poly

Location:

USA MD Annapolis Junction - 2711 Technology Dr (MDS016)Full Part/Time:

Full timeJob Req:

RQ181615Type of Requisition:

RegularClearance Level Must Currently Possess:

Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:

Top Secret SCI + PolygraphJob Family:

CommunicationsUS Citizenship Required:

Yes

Responsibilities for this Position

Job Description:We are embarking on a transformative journey to enhance our unified communications platform, focusing on Microsoft Teams migration and adoption. As part of this initiative, we are seeking a skilled Unified Communications Specialist to lead and support our efforts across multiple communication services.

HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT:

Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.Ensure seamless intercommunication between various communication platforms and services.Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.Develop and maintain documentation, including system configurations, processes, and procedures.Train end-users on the effective use of unified communications tools and platforms.Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.WHAT YOU'LL NEED TO SUCCEED:

Education:

Bachelor of Arts/Bachelor of ScienceRequired Experience:

8+ years of related experienceRequired Technical Skills:

Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies. Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools.Security Clearance Level:

TS/SCI w/PolyRequired Skills and Abilities:

Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration.Preferred Skills:

Knowledge of networking principles, protocols, and security related to unified communications. Ability to manage complex projects and work effectively in a cross-functional team environment. Excellent problem-solving skills and a proactive approach to addressing issues. Strong communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders.Location:

On SiteGDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn from

Salary Range:

The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:

40Travel Required:

Less than 10%Telecommuting Options:

OnsiteWork Location:

USA MD Annapolis Junction

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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