Henkel AG & Co. KGaA
Application Engineer - Litho Laminating
Henkel AG & Co. KGaA, Rocky Hill, Connecticut, us, 06067
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, our cutting-edge technologies, and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture, and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact?YOUR ROLE
Service the technical needs of Henkel’s designated US laminating customers.Perform service visits or equipment audits at customers.Assist in troubleshooting customer issues over the phone and make visits if needed.Run Henkel laminating product demonstrations at customers.Deep understanding of Henkel’s adhesive foaming equipment (including Hansa Glue Mix 1, 2 XL, 3, Perpetual, Aerobond X) and ability to troubleshoot issues and complete installations.Knowledge of Henkel’s laminating adhesive product line.Conduct laminating training seminars for customer employees.Assist in product complaint investigations with customers on-site or over the phone.Service visits or equipment audits include: Talk to key customer contacts and operators about any issues to address.Check adhesive performance on laminator (fiber tear, layflat, machining, etc.). Observe customer’s laminator and report noticeable mechanical issues.Confirm proper Kohler rod or GapPro settings (if applicable). Assist customer in troubleshooting finished lamination board quality issues. If foaming, check foam rate and do routine foamer P.M. as needed.Review all findings in an exit meeting with key customer personnel. Electronic visit report using either tablet or laptop for every visit within 1 week.
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Service the technical needs of Henkel’s designated US laminating customers.Perform service visits or equipment audits at customers.Assist in troubleshooting customer issues over the phone and make visits if needed.Run Henkel laminating product demonstrations at customers.Deep understanding of Henkel’s adhesive foaming equipment (including Hansa Glue Mix 1, 2 XL, 3, Perpetual, Aerobond X) and ability to troubleshoot issues and complete installations.Knowledge of Henkel’s laminating adhesive product line.Conduct laminating training seminars for customer employees.Assist in product complaint investigations with customers on-site or over the phone.Service visits or equipment audits include: Talk to key customer contacts and operators about any issues to address.Check adhesive performance on laminator (fiber tear, layflat, machining, etc.). Observe customer’s laminator and report noticeable mechanical issues.Confirm proper Kohler rod or GapPro settings (if applicable). Assist customer in troubleshooting finished lamination board quality issues. If foaming, check foam rate and do routine foamer P.M. as needed.Review all findings in an exit meeting with key customer personnel. Electronic visit report using either tablet or laptop for every visit within 1 week.
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