Compass Group Poland Sp. z o.o.
Senior Event Manager 1369051
Compass Group Poland Sp. z o.o., Baltimore, Maryland, United States,
Position Title:
Senior Event ManagerReports To:Salary:
$93,000Pay Grade:
14Other Forms of Compensation:
N/AESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job Summary
Working as a
Senior Meeting and Event Planner , you are responsible for Guest Services for a Conference Center. You will oversee a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with a high level of customer service. Additionally, you will be responsible for the following:Key Responsibilities:Plans and communicates to all departments the expressed need of the customerConstantly communicates with the client to keep abreast of changes, additions and customer commentsActs as a liaison between the Conference Center and all customersPrepares all group service orders by using room reservation softwareWorks closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests.Works closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedbackAssists in analyzing all aspects of the HanaHaus operation and reports back on any aspect that does not seem to be functioning properlyAssists in analyzing and creating quarterly Operational Review reports including PowerPoint slides and compiling data from the space management systemPreferred Qualifications:Bachelor’s degree preferred but not necessary if candidate has related conference services experienceHave at least five years hotel or event experienceAbreast of industry trendsSuperior quantitative, oral and written communications and problem-solving/strategizing skillsExcellent overall computer skills with advanced knowledge of Excel and PowerPointProactive mindset to anticipate and support changes in our businessConformity to the highest standards of personal integrity and ethical behaviorExceptional customer service abilitiesApply to ESFM Services today!ESFM is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.Applications are accepted on an ongoing basis.Eurest services maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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Senior Event ManagerReports To:Salary:
$93,000Pay Grade:
14Other Forms of Compensation:
N/AESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job Summary
Working as a
Senior Meeting and Event Planner , you are responsible for Guest Services for a Conference Center. You will oversee a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with a high level of customer service. Additionally, you will be responsible for the following:Key Responsibilities:Plans and communicates to all departments the expressed need of the customerConstantly communicates with the client to keep abreast of changes, additions and customer commentsActs as a liaison between the Conference Center and all customersPrepares all group service orders by using room reservation softwareWorks closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests.Works closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedbackAssists in analyzing all aspects of the HanaHaus operation and reports back on any aspect that does not seem to be functioning properlyAssists in analyzing and creating quarterly Operational Review reports including PowerPoint slides and compiling data from the space management systemPreferred Qualifications:Bachelor’s degree preferred but not necessary if candidate has related conference services experienceHave at least five years hotel or event experienceAbreast of industry trendsSuperior quantitative, oral and written communications and problem-solving/strategizing skillsExcellent overall computer skills with advanced knowledge of Excel and PowerPointProactive mindset to anticipate and support changes in our businessConformity to the highest standards of personal integrity and ethical behaviorExceptional customer service abilitiesApply to ESFM Services today!ESFM is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.Applications are accepted on an ongoing basis.Eurest services maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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